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佩戴口罩会促进消费者对独特性的追求吗?

Does wearing a mask promote consumer uniqueness seeking?

作者信息

Liang Yiyuan, Peng Qiushui, Yang Yuqing, Wang Jiayu, Liu Tao

机构信息

Center for Global Affairs, School of Professional Studies, New York University, New York, NY, United States.

School of Business Administration, Faculty of Business Administration, Southwestern University of Finance and Economics, Chengdu, China.

出版信息

Front Psychol. 2024 Apr 16;15:1371820. doi: 10.3389/fpsyg.2024.1371820. eCollection 2024.

Abstract

As a motivational factor, uniqueness drives individuals to seek and choose unique goods or experiences. The act of wearing masks obscures individuals' facial features and influences their desire for uniqueness. This study aims to explore how wearing masks promotes individual uniqueness- seeking behavior. Three experiments were performed using various product categories (Starbucks coffee cups, sweatshirts, suitcases, and baseball caps) and sample types (college student and adult samples). Experiment results show that wearing masks obscures individuals' facial features and weakens their self- perceived uniqueness, thereby increasing their willingness to actively purchase unique products. This study is the first to examine the effect of wearing masks on individuals' choice of unique products. Practically, the results suggest that customized products can compensate for the lack of self-perceived uniqueness brought about by facial occlusion, thus providing valuable guidance for companies and retailers that offer customized services in formulating and designing marketing strategies.

摘要

作为一种激励因素,独特性促使个体去寻求和选择独特的商品或体验。佩戴口罩的行为会模糊个体的面部特征,并影响他们对独特性的渴望。本研究旨在探讨佩戴口罩如何促进个体的独特性寻求行为。使用了各种产品类别(星巴克咖啡杯、运动衫、行李箱和棒球帽)和样本类型(大学生和成人样本)进行了三项实验。实验结果表明,佩戴口罩会模糊个体的面部特征,并削弱他们自我感知的独特性,从而增加他们主动购买独特产品的意愿。本研究首次考察了佩戴口罩对个体选择独特产品的影响。实际上,研究结果表明定制产品可以弥补面部遮挡所带来的自我感知独特性的不足,从而为提供定制服务的公司和零售商在制定和设计营销策略时提供有价值的指导。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4862/11058847/d1bd7f0c5b98/fpsyg-15-1371820-g001.jpg

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