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释放团队卓越力量:在冲突中,工作投入、职业承诺和角色创新的变革力量

Unlocking team excellence: The transformative power of work engagement, career commitment, and role innovation Amidst conflict.

作者信息

Mudannayake Buddhika, Bhanugopan Ramudu, Frances Maley Jane

机构信息

Faculty of Business, Justice and Behavioural Sciences, Charles Sturt University, Wagga Wagga, NSW, 2678, Australia.

School of Business, Sabanci University, Tuzla, 34956, Istanbul, Turkey.

出版信息

Heliyon. 2024 Mar 13;10(7):e27259. doi: 10.1016/j.heliyon.2024.e27259. eCollection 2024 Apr 15.

Abstract

Organizations increasingly recognize the importance of work engagement and career commitment. Yet, how these factors operate within teams remains unexplored in the current literature. This study aims to uncover how conflict and innovation influence engagement and career commitment in teams. We conducted a two-wave survey involving 196 managers and 873 subordinates from Sri Lankan manufacturing firms. As expected, higher work engagement is linked to greater career commitment and role innovation. Interestingly, role innovation was more pronounced during elevated task conflict. While task conflict enhanced the connection between work engagement and role innovation, it also positively impacted career commitment. Thus, the findings confirm role innovation's mediating role between employee engagement and career commitment and reveal task and relationship conflict as moderators in this relationship. This research expands on the Broaden and Build theory by emphasizing the greater importance of task conflict intensity in teams than previously recognized. Additionally, the study highlights that low conflict levels detrimentally affect teams, offering fresh insights for managerial considerations. By enhancing our understanding of team dynamics, this study contributes to improved organizational efficiency and positive outcomes.

摘要

组织越来越认识到工作投入和职业承诺的重要性。然而,目前的文献中尚未探讨这些因素在团队中是如何运作的。本研究旨在揭示冲突和创新如何影响团队中的投入和职业承诺。我们对来自斯里兰卡制造企业的196名经理和873名下属进行了两阶段调查。正如预期的那样,更高的工作投入与更强的职业承诺和角色创新相关。有趣的是,在任务冲突加剧期间,角色创新更为明显。虽然任务冲突增强了工作投入与角色创新之间的联系,但它也对职业承诺产生了积极影响。因此,研究结果证实了角色创新在员工投入和职业承诺之间的中介作用,并揭示了任务冲突和关系冲突在这种关系中的调节作用。本研究通过强调团队中任务冲突强度比以前认识到的更为重要,对拓展和构建理论进行了扩展。此外,该研究强调低冲突水平对团队有不利影响,为管理考量提供了新的见解。通过增进我们对团队动态的理解,本研究有助于提高组织效率和产生积极成果。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/f397/11059413/df98225122d8/gr1.jpg

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