Katsogiannis Ilias, Manara Eirini, Peletidi Aliki, Bistaraki Angeliki, Constantinides Theodoros, Kontogiorgis Christos
Laboratory of Hygiene and Environmental Protection, Department of Medicine, Democritus University of Thrace, Greece.
School of Health Sciences, Metropolitan College, Greece.
Explor Res Clin Soc Pharm. 2024 Apr 17;14:100445. doi: 10.1016/j.rcsop.2024.100445. eCollection 2024 Jun.
Community pharmacists (CPs) are the most accessible healthcare professionals in primary care due to pharmacies' open-door policy and convenience, resulting in high patient and prescription volumes, and numerous free-of-charge consultations. Therefore, they are at high risk for burnout.
The primary objective of this study was to assess the levels of burnout among community pharmacists in Greece, marking the first investigation of its kind within the country. Additionally, this study aimed to explore potential correlations between demographic variables and other health-related factors with burnout scores
This study used a quantitative cross-sectional design involving two validated questionnaires(the Greek version of Maslach (MBI) questionnaire and the SF-36 questionnaire). Prior to data collection, all the relevant documentation was approved by the Metropolitan College Research Ethics Committee and was adopted under the auspices of the Panhellenic Pharmaceutical Association. Random sampling was used. Data collection period was July to August 2022.
A total of 368 responses were included in the analysis, with the majority being pharmacy-owners ( = 292, 79.3%). Notably, a significant proportion of respondents were female practitioners working within community pharmacy settings ( = 230, 62.5%). Analysis revealed that the sample exhibited low levels of personal achievement (M = 30.99, SD = 6.41), high levels of emotional exhaustion (M = 41.73, SD = 6.94), and moderate levels of depersonalization (M = 23.38, SD = 3.78), indicative of substantial occupational burnout. Furthermore, gender had a discernible impact on depersonalization, with women scoring higher than men ( = -3.29, < 0.01). Pharmacists who identified medicine shortages as their primary challenge in daily practice reported lower emotional burnout and depersonalization, albeit with a diminished sense of accomplishment ( = -2.62, < 0.01.
This study sheds light on burnout levels and health-related quality of life among community pharmacists in Greece.
由于药店的开放政策和便利性，社区药剂师是初级保健中最易接触到的医疗保健专业人员，这导致患者数量和处方量众多，以及大量免费咨询。因此，他们面临着较高的职业倦怠风险。
本研究的主要目的是评估希腊社区药剂师的职业倦怠水平，这是该国首次此类调查。此外，本研究旨在探讨人口统计学变量和其他与健康相关的因素与职业倦怠得分之间的潜在相关性。
本研究采用定量横断面设计，涉及两份经过验证的问卷（希腊版的Maslach（MBI）问卷和SF-36问卷）。在数据收集之前，所有相关文件均得到首都学院研究伦理委员会的批准，并在泛希腊制药协会的支持下采用。采用随机抽样。数据收集期为2022年7月至8月。
共有368份回复纳入分析，其中大多数是药店老板（n = 292，79.3%）。值得注意的是，相当一部分受访者是在社区药房工作的女性从业者（n = 230，62.5%）。分析显示，样本的个人成就感水平较低（M = 30.99，SD = 6.41），情感耗竭水平较高（M = 41.73，SD = 6.94），去个性化水平中等（M = 23.38，SD = 3.78），表明存在严重的职业倦怠。此外，性别对去个性化有明显影响，女性得分高于男性（t = -3.29，p < 0.01）。在日常实践中认为药品短缺是其主要挑战的药剂师报告的情感倦怠和去个性化程度较低，尽管成就感有所降低（t = -2.62，p < 0.01）。
本研究揭示了希腊社区药剂师的职业倦怠水平和与健康相关的生活质量。
