Western Norway University of Applied Sciences (HVL), Norway.
Western Norway University of Applied Sciences (HVL), Norway.
Appl Ergon. 2024 Sep;119:104312. doi: 10.1016/j.apergo.2024.104312. Epub 2024 May 11.
The increased adoption of digital systems in the maritime domain has led to concerns about cyber resilience, especially in the wake of increasingly disruptive cyber-attacks. This has seen vessel operators increasingly adopt Maritime Security Operation Centers (M-SOCs), an action in line with one of the cyber resilience engineering techniques known as adaptive response, whose purpose is to optimize the ability to respond promptly to attacks. This research sought to investigate the domain-specific human factors that influence the adaptive response capabilities of M-SOC analysts to vessel cyber threats. Through collecting interview data and subsequent thematic analysis informed by grounded theory, cyber awareness of both crew onboard and vessel operators emerged as a pressing domain-specific challenge impacting M-SOC analysts' adaptive response. The key takeaway from this study is that vessel operators remain pivotal in supporting the M-SOC analysts' adaptive response processes through resource allocation towards operational technology (OT) monitoring and cyber personnel staffing onboard the vessels.
随着数字系统在海事领域的广泛应用，人们对网络弹性的担忧日益增加，尤其是在日益严重的网络攻击之后。这促使船舶运营商越来越多地采用海事安全操作中心（M-SOC），这是一种符合网络弹性工程技术之一的自适应响应的行动，其目的是优化及时响应攻击的能力。这项研究旨在调查影响 M-SOC 分析师应对船舶网络威胁的自适应响应能力的特定于领域的人为因素。通过收集访谈数据并随后进行基于扎根理论的主题分析，船上船员和船舶运营商的网络意识作为一个紧迫的特定于领域的挑战，影响了 M-SOC 分析师的自适应响应。这项研究的主要收获是，船舶运营商仍然是通过资源分配来支持 M-SOC 分析师的自适应响应过程的关键，这些资源包括对船舶运营技术（OT）监测和网络人员配备的投入。
