Coiduras-Sanagustín Amparo, Manchado-Pérez Eduardo, García-Hernández César
San Jorge University, Spain.
University of Zaragoza, Spain.
Heliyon. 2024 Apr 25;10(9):e30357. doi: 10.1016/j.heliyon.2024.e30357. eCollection 2024 May 15.
As the number of Internet users grows, the increase in smart devices interconnected through the Internet of Things (IoT) have contributed to improvements in the functionality of everyday products and enhancement of user experience. Yet, they affect user privacy and render personal data more vulnerable. To foster a digital future fully aware of user privacy requirements, a line of design research emerges that focuses on balancing product innovation with user data protection. This matter relates to sociocultural, economic, and technological aspects, and its core is a human-centered design strategy. Still, there is a gap in academic research oriented towards guiding product developers on how to consider personal data privacy concerns when designing honest IoT devices. To define this gap and delve deeper into this relevant topic, this paper presents a systematic literature review of recent academic research using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) method. This review focuses on prevalent research topics such as data privacy, personal data, data surveillance, and user behaviour in IoT. The result is a state-of-the-art compilation of 45 scientific studies mapping the most relevant concepts and approaches for product development in the last ten years of research, aligned with some central research questions. The Discussion and Conclusion sections provide a deep understanding of the complexity of the fast-changing landscape of privacy and personal data management using IoT products. Finally, this study proposes future academic research directions devoted to providing product designer specific, specialised help from different (yet interconnected) scientific approaches.
随着互联网用户数量的增长，通过物联网（IoT）相互连接的智能设备数量的增加，推动了日常产品功能的改进和用户体验的提升。然而，它们影响了用户隐私，使个人数据更容易受到攻击。为了构建一个充分考虑用户隐私需求的数字未来，一系列设计研究应运而生，这些研究侧重于平衡产品创新与用户数据保护。这个问题涉及社会文化、经济和技术方面，其核心是以用户为中心的设计策略。尽管如此，在指导产品开发者如何在设计可靠的物联网设备时考虑个人数据隐私问题方面，学术研究仍存在空白。为了界定这一空白并更深入地探讨这一相关主题，本文采用系统评价与荟萃分析的首选报告项目（PRISMA）方法，对近期学术研究进行了系统的文献综述。本综述聚焦于物联网中数据隐私、个人数据、数据监控和用户行为等热门研究主题。结果是对45项科学研究的最新汇编，这些研究梳理了过去十年研究中与产品开发最相关的概念和方法，并与一些核心研究问题相一致。讨论和结论部分深入剖析了使用物联网产品时隐私和个人数据管理快速变化的复杂情况。最后，本研究提出了未来学术研究方向，致力于从不同（但相互关联）的科学方法为产品设计师提供具体、专业的帮助。
