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COVID-19 大流行期间初级保健实践中的质量和安全措施:西班牙的 PRICOV-19 研究。

Quality and safety actions in primary care practices in COVID-19 pandemic: the PRICOV-19 study in Spain.

机构信息

Preventive Medicine, Miguel Servet University Hospital, Zaragoza, Spain.

Aragonese Health Service, Aragón, Spain.

出版信息

BMC Prim Care. 2024 May 13;24(Suppl 1):286. doi: 10.1186/s12875-024-02391-8.


DOI:10.1186/s12875-024-02391-8
PMID:38741047
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11089663/
Abstract

BACKGROUND: Primary Health Care (PHC) has been key element in detection, monitoring and treatment of COVID-19 cases in Spain. We describe how PHC practices (PCPs) organized healthcare to guarantee quality and safety and, if there were differences among the 17 Spanish regions according to the COVID-19 prevalence. METHODS: Cross-sectional study through the PRICOV-19 European Online Survey in PCPs in Spain. The questionnaire included structure and process items per PCP. Data collection was due from January to May 2021. A descriptive and comparative analysis and a logistic regression model were performed to identify differences among regions by COVID-19 prevalence (low < 5% or high ≥5%). RESULTS: Two hundred sixty-six PCPs answered. 83.8% of PCPs were in high prevalence regions. Over 70% PCPs were multi-professional teams. PCPs attended mainly elderly (60.9%) and chronic patients (53.0%). Regarding structure indicators, no differences by prevalence detected. In 77.1% of PCPs administrative staff were more involved in providing recommendations. Only 53% of PCPs had a phone protocol although 73% of administrative staff participated in phone triage. High prevalence regions offered remote assessment (20.4% vs 2.3%, p 0.004) and online platforms to download administrative documents more frequently than low prevalence (30% vs 4.7%, p < 0.001). More backup staff members were hired by health authorities in high prevalence regions, especially nurses (63.9% vs 37.8%, p < 0.001. OR:4.20 (1.01-8.71)). 63.5% of PCPs provided proactive care for chronic patients. 41.0% of PCPs recognized that patients with serious conditions did not know to get an appointment. Urgent conditions suffered delayed care in 79.1% of PCPs in low prevalence compared to 65.9% in high prevalence regions (p 0.240). A 68% of PCPs agreed on having inadequate support from the government to provide proper functioning. 61% of high prevalence PCPs and 69.5% of low ones (p: 0.036) perceived as positive the role of governmental guidelines for management of COVID-19. CONCLUSIONS: Spanish PCPs shared a basic standardized PCPs' structure and common clinical procedures due to the centralization of public health authority in the pandemic. Therefore, no relevant differences in safety and quality of care between regions with high and low prevalence were detected. Nurses and administrative staff were hired efficiently in response to the pandemic. Delay in care happened in patients with serious conditions and little follow-up for mental health and intimate partner violence affected patients was identified. Nevertheless, proactive care was offered for chronic patients in most of the PCPs.

摘要

背景:初级保健(PHC)一直是西班牙 COVID-19 病例检测、监测和治疗的关键要素。我们描述了 PHC 实践(PCP)如何组织医疗保健以保证质量和安全,如果根据 COVID-19 的流行率,17 个西班牙地区之间存在差异。

方法:对西班牙 PCP 进行了 PRICOV-19 欧洲在线调查的横断面研究。该问卷包括每个 PCP 的结构和过程项目。数据收集于 2021 年 1 月至 5 月进行。采用描述性和比较分析以及逻辑回归模型,根据 COVID-19 的流行率(低<5%或高≥5%),确定地区之间的差异。

结果:有 266 名 PCP 回答了问题。83.8%的 PCP 所在地区的流行率较高。超过 70%的 PCP 是多专业团队。PCP 主要接诊老年人(60.9%)和慢性病患者(53.0%)。关于结构指标,未发现流行率差异。在 77.1%的 PCP 中,行政人员更多地参与提供建议。尽管有 73%的行政人员参与电话分诊,但只有 53%的 PCP 有电话协议。高流行地区比低流行地区更频繁地提供远程评估(20.4%对 2.3%,p 0.004)和在线平台下载行政文件(30%对 4.7%,p<0.001)。高流行地区的卫生当局雇佣了更多的后备人员,特别是护士(63.9%对 37.8%,p<0.001。OR:4.20(1.01-8.71))。63.5%的 PCP 为慢性病患者提供主动护理。41.0%的 PCP 承认有严重病情的患者不知道如何预约。在低流行地区,79.1%的 PCP 认为紧急情况的患者延迟了治疗,而在高流行地区则为 65.9%(p 0.240)。68%的 PCP 同意政府对提供适当运作的支持不足。61%的高流行地区和 69.5%的低流行地区的 PCP (p:0.036)认为政府指导方针对 COVID-19 的管理起到了积极作用。

结论:由于公共卫生当局在大流行期间的集中化,西班牙的 PCP 共享了基本标准化的 PCP 结构和共同的临床程序。因此,在高流行和低流行地区之间未发现安全和护理质量的相关差异。在疫情期间,护士和行政人员得到了有效的招聘。在有严重病情的患者中出现了护理延迟,并且很少对心理健康和亲密伴侣暴力患者进行后续跟踪。然而,大多数 PCP 为慢性病患者提供了主动护理。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/fe9b/11089663/b7d9de883abf/12875_2024_2391_Fig2_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/fe9b/11089663/be296c966ad2/12875_2024_2391_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/fe9b/11089663/b7d9de883abf/12875_2024_2391_Fig2_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/fe9b/11089663/be296c966ad2/12875_2024_2391_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/fe9b/11089663/b7d9de883abf/12875_2024_2391_Fig2_HTML.jpg

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本文引用的文献

[1]
Has the COVID-19 Pandemic Led to Changes in the Tasks of the Primary Care Workforce? An International Survey among General Practices in 38 Countries (PRICOV-19).

Int J Environ Res Public Health. 2022-11-20

[2]
The effect of the COVID-19 pandemic on primary care physicians in Israel, with comparison to an international cohort: a cross-sectional study.

Isr J Health Policy Res. 2022-9-20

[3]
Safety Culture and the Positive Association of Being a Primary Care Training Practice during COVID-19: The Results of the Multi-Country European PRICOV-19 Study.

Int J Environ Res Public Health. 2022-8-24

[4]
How did general practices organize care during the COVID-19 pandemic: the protocol of the cross-sectional PRICOV-19 study in 38 countries.

BMC Prim Care. 2022-1-15

[5]
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Rev Esp Salud Publica. 2022-2-14

[6]
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N Z Med J. 2021-11-26

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Virtual primary care in high-income countries during the COVID-19 pandemic: Policy responses and lessons for the future.

Eur J Gen Pract. 2021-12

[8]
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Aten Primaria. 2021-12

[9]
[The role of primary care during COVID-19 pandemic: A European overview].

Aten Primaria. 2021-10

[10]
Clinical characteristics of SARS-CoV-2 pneumonia diagnosed in a primary care practice in Madrid (Spain).

BMC Fam Pract. 2021-4-29

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