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内部身份不对称对员工行为和感受的影响:心理困扰的中介作用。

Impact of internal identity asymmetry on employee's behaviors and feelings: A mediating role of psychological distress.

作者信息

Batool Rida, Tian Qingfeng, Zhou Erhua, Hasan Najmul

机构信息

School of Management, Northwestern Polytechnical University, Xi'an, China.

School of Management, Huazhong University of Science & Technology, Wuhan, China.

出版信息

Heliyon. 2024 May 17;10(10):e31438. doi: 10.1016/j.heliyon.2024.e31438. eCollection 2024 May 30.

Abstract

Individuals may experience internal identity asymmetry when they feel misidentified and believe their colleagues do not recognize their work-related identities. This research examines the impact of internal identity asymmetry on their behavior and emotional outcomes at the workplace in Pakistan. Data was collected through a survey and received responses from 393 participants at different levels of management in various sectors of Pakistan. A partial least square-based structural equation modeling technique has been used to validate the proposed research model and develop hypotheses. The findings indicate that psychological distress has a positive indirect effect on both outcomes, such as individual work performance and well-being during personal and professional base asymmetries time. The result indicates that employees face psychological distress while experiencing internal identity asymmetries, which may decrease the performance and well-being of the employees. Findings highlight the importance of coping strategies in improving the performance and well-being of employees. Managers can be supportive in maintaining a positive workplace environment where individuals can have a more accurate self-perception and a better understanding of their colleagues' perspectives. This, in turn, enables them to adopt appropriate coping strategies to enhance both performance and well-being

摘要

当个体感到被错误识别且认为同事不认可他们与工作相关的身份时,可能会经历内在身份不对称。本研究考察了内在身份不对称对巴基斯坦职场中个体行为和情绪结果的影响。通过一项调查收集数据,收到了来自巴基斯坦不同行业不同管理级别的393名参与者的回复。已使用基于偏最小二乘法的结构方程建模技术来验证所提出的研究模型并提出假设。研究结果表明,心理困扰对个人工作绩效和个人及职业基础不对称时期的幸福感等两种结果都有正向间接影响。结果表明,员工在经历内在身份不对称时会面临心理困扰,这可能会降低员工的绩效和幸福感。研究结果凸显了应对策略在提高员工绩效和幸福感方面的重要性。管理者可以提供支持,营造一个积极的工作场所环境,使个体能够有更准确的自我认知,并更好地理解同事的观点。反过来,这使他们能够采取适当的应对策略来提高绩效和幸福感。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b159/11130678/1956322b111e/gr1.jpg

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