Pharmaceutical Care Department, Ministry of National Guard-Health Affairs, Dammam, Saudi Arabia.
King Abdullah International Medical Research Center, Al Ahsa, Saudi Arabia.
PLoS One. 2024 May 29;19(5):e0303769. doi: 10.1371/journal.pone.0303769. eCollection 2024.
The COVID-19 pandemic presented many psychological stressors which affected healthcare worker wellbeing. The aim of this study was to understand the factors that affect the wellbeing of healthcare professionals in the Kingdom of Saudi Arabia using Job-Demand and Resource (JD-R) Model. The proposal model consisted of demand factors (Work load-job demand, loneliness-personal demand), support factors (organizational support-job resource, and resilience-personal resource), mediators (burnout and work engagement), and outcome (wellbeing) A cross-sectional, descriptive study was conducted across 276 healthcare workers from hospitals and primary healthcare centers, including healthcare professionals, health associate professionals, personal care workers, health management and support personnel, and health service providers, and others between February-March 2022. The proposed model was tested using partial least squares structural equation modeling. Among the respondents, the majority were female (198, 71,7%), married (180, 65.2%), healthcare professionals (206, 74.6%), being more than 10 years in the profession (149, 51.6%), and non-Saudi nationality (171, 62.0%). Burnout accounted for a significant effect on wellbeing. Of the demands (workload and loneliness) and the resources (organizational support and resilience), workload had the greatest impact on burnout. Healthcare organizations should invest in reducing workloads and promoting resilience to reduce burnout and increase healthcare worker wellbeing.
新型冠状病毒肺炎疫情带来了许多心理压力源，影响了医护人员的健康。本研究旨在利用工作要求-资源（JD-R）模型了解沙特阿拉伯医护人员健康的影响因素。该提议模型包括需求因素（工作量-工作需求、孤独-个人需求）、支持因素（组织支持-工作资源和韧性-个人资源）、中介因素（倦怠和工作投入）和结果（健康）。2022 年 2 月至 3 月期间，对来自医院和初级保健中心的 276 名医护人员进行了横断面描述性研究，包括医护人员、卫生助理专业人员、个人护理人员、卫生管理和支持人员以及卫生服务提供者等。使用偏最小二乘结构方程模型对提出的模型进行了测试。在受访者中，大多数是女性（198，71.7%）、已婚（180，65.2%）、医护人员（206，74.6%）、从事该职业超过 10 年（149，51.6%）和非沙特国籍（171，62.0%）。倦怠对健康有显著影响。在需求（工作量和孤独感）和资源（组织支持和韧性）中，工作量对倦怠的影响最大。医疗保健组织应投资于减少工作量和提高韧性，以减少倦怠并提高医护人员的健康。
