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你“过快饮食”的隐藏代价:压力相关因素和疲劳可预测外卖骑手的职业事故。

The hidden cost of your 'too fast food': stress-related factors and fatigue predict food delivery riders' occupational crashes.

机构信息

Faculty of Psychology, University of Valencia, Valencia, Spain.

Research Institute on Traffic and Road Safety (INTRAS), University of Valencia, Valencia, Spain.

出版信息

Int J Occup Saf Ergon. 2024 Sep;30(3):825-834. doi: 10.1080/10803548.2024.2356997. Epub 2024 Jun 10.

Abstract

For several years, the so-called 'gig economy' has kept transforming urban transportation dynamics. However, the literature has often overlooked the demanding, stressful and safety-compromising conditions under which delivery riders carry out their occupational tasks. This research aimed to examine whether fatigue acts as a mediating mechanism in the complex relationships among job settings, stress-related psychosocial factors at work and the occurrence of occupational traffic crashes among two-wheeled food delivery riders. This cross-sectional study field-surveyed 248 food delivery riders operating across various platforms. Participants responded to a questionnaire on work features, psychosocial factors and occupational safety issues. The data underwent both descriptive analyses and structural equation modeling (SEM). As hypothesized, the occupational (riding) crashes of food delivery riders can be largely explained through work-related fatigue, which exerts a full mediation between job settings, stress-related factors and riding safety outcomes. These results highlight fatigue as a significant yet overlooked threat in this occupation, emphasizing the need to connect stress-related conditions with safety incidents, a relationship not previously explored among delivery riders. Moreover, our findings stress the necessity for policies and interventions targeting stress and fatigue management to improve occupational health and road safety in the gig economy era.

摘要

多年来,所谓的“零工经济”一直在改变城市交通的动态。然而,文献往往忽略了外卖骑手在执行职业任务时所面临的苛刻、紧张和危及安全的工作条件。本研究旨在检验疲劳是否在工作环境、工作相关心理社会因素与两轮送货车手职业交通碰撞之间的复杂关系中起中介作用。本横断面研究对在多个平台上运营的 248 名外卖骑手进行了实地调查。参与者回答了一份关于工作特征、心理社会因素和职业安全问题的问卷。数据同时进行了描述性分析和结构方程模型(SEM)分析。正如假设的那样,外卖骑手的职业(骑行)事故可以通过与工作相关的疲劳来解释,疲劳在工作环境、与压力相关的因素和骑行安全结果之间起到完全中介作用。这些结果突出了疲劳作为该职业中一个重大但被忽视的威胁,强调了将与压力相关的情况与安全事件联系起来的必要性,这是之前在送货员中没有探讨过的关系。此外,我们的研究结果强调了针对压力和疲劳管理的政策和干预措施的必要性,以改善零工经济时代的职业健康和道路安全。

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