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实施质量改进计划的障碍和挑战:政治和行政挑战。

Barriers and Challenges to Implementing a Quality Improvement Program: Political and Administrative Challenges.

机构信息

Department of Oncology, Cumming School of Medicine, University of Calgary, Calgary, Canada.

Department of Community Health Sciences, University of Calgary, Calgary, Canada.

出版信息

JCO Glob Oncol. 2024 Jun;10:e2300455. doi: 10.1200/GO.23.00455.

Abstract

Quality improvement (QI) programs have rapidly grown in health care over recent years. Despite increasing evidence of successful QI initiatives resulting in improved outcomes, the adoption and implementation of QI programs remain a challenge worldwide. This paper briefly describes political and administrative barriers that impede the implementation of QI programs, including political and ideological factors, socioeconomic and educational barriers, and barriers related to data collection, privacy, and security. Key political and administrative barriers identified include resource limitations due to inadequate public funding, stringent laws, and change resistance. Potential solutions include support and commitment from regional and national authorities, consultation of all involved parties during QI program development, and financial incentives. The barrier of limited resources is starker among low- and middle-income countries (LMICs) compared with high-income countries (HICs) due to the absence of adequate infrastructure, personnel equipped with QI-oriented skills, and analytical technology. Solutions that have facilitated QI programs in some LMICs include outreach and collaboration with other health centers and established QI programs in HICs. The lack of QI-specific training and education in medical curricula challenges QI implementation but can be mitigated through the provision of QI promotion webinars, QI-specific project opportunities, and formalized QI training modules. Finally, barriers related to data collection, privacy, and security include laws hindering the availability of quality data, inefficient data collection and processes, and outdated clinical information systems. Access to high-quality data, organized record-keeping, and alignment of data collection processes will help alleviate these barriers to QI program implementation. The multidimensional nature of these barriers means that proposed solutions will require coordination from multiple stakeholders, government support, and leaders across multiple fields.

摘要

近年来,医疗保健领域的质量改进(QI)项目迅速发展。尽管越来越多的证据表明成功的 QI 举措可改善结果,但 QI 项目的采用和实施仍然是全球范围内的一个挑战。本文简要描述了阻碍 QI 项目实施的政治和行政障碍,包括政治和意识形态因素、社会经济和教育障碍,以及与数据收集、隐私和安全相关的障碍。确定的主要政治和行政障碍包括由于公共资金不足导致的资源限制、严格的法律以及对变革的抵制。潜在的解决方案包括区域和国家当局的支持和承诺、在 QI 项目开发过程中咨询所有相关方,以及提供财政激励。与高收入国家(HIC)相比,由于缺乏足够的基础设施、具备 QI 导向技能的人员以及分析技术,中低收入国家(LMIC)的资源有限这一障碍更为明显。一些 LMIC 中促进 QI 项目的解决方案包括与其他卫生中心和 HIC 中已建立的 QI 项目开展外展和合作。医学课程中缺乏 QI 特定培训和教育是 QI 实施的挑战,但可以通过提供 QI 推广网络研讨会、QI 特定项目机会和正式的 QI 培训模块来缓解。最后,与数据收集、隐私和安全相关的障碍包括阻碍优质数据可用性的法律、低效的数据收集和处理过程以及过时的临床信息系统。获取高质量的数据、有组织的记录保存以及调整数据收集流程将有助于缓解这些 QI 项目实施障碍。这些障碍的多维度性质意味着拟议的解决方案将需要来自多个利益相关者、政府支持和多个领域领导者的协调。

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