Hagerty B K, Chang R S, Spengler C D
J Nurs Adm. 1985 Sep;15(9):9-14.
Most managers have only a vague idea of how their employees spend their time. Work sampling is a technique that can identify the types of activities that staff perform and the amount of time that they spend on each activity. With this information, managers can make decisions regarding allocation of staff and activities, thereby increasing efficiency and effectiveness of personnel. This paper describes the use of work sampling as a technique to study employee time allocation and productivity. It offers suggestions for planning, implementation, and utilization of the results of a work sampling study. A work sampling study conducted at the University of Michigan Medical Center's Psychiatric Nursing Department is used as an example.
大多数管理者对员工如何支配时间只有一个模糊的概念。工作抽样是一种能够识别员工所执行的活动类型以及他们在每项活动上花费时间的技术。有了这些信息，管理者就可以做出关于人员和活动分配的决策，从而提高人员的效率和效能。本文描述了如何将工作抽样作为一种研究员工时间分配和生产力的技术。它为工作抽样研究的规划、实施和结果运用提供了建议。以密歇根大学医学中心精神科护理部进行的一项工作抽样研究为例。
