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信息整合对模拟潜艇控制室任务中团队沟通的影响。

The effect of information integration on team communication in a simulated submarine control room task.

作者信息

Michailovs Stephanie, Pond Stephen, Irons Jessica, Salmon Paul M, Visser Troy A W, Schmitt Megan, Stanton Neville A, Strickland Luke, Huf Sam, Loft Shayne

机构信息

The University of Western Australia, Perth, Australia.

Defence Science and Technology Group (Australia), Fairbairn, Australia.

出版信息

Ergonomics. 2025 Apr;68(4):513-537. doi: 10.1080/00140139.2024.2375365. Epub 2024 Jul 17.

Abstract

Submarine control rooms are characterised by dedicated individual roles for information types (e.g. Sonar operator processes sound energy), with individuals verbally reporting the information that they receive to other team members to help resolve uncertainty in the operational environment (low information integration). We compared this work design with one that ensured critical information was more readily available to all team members (high information integration). We used the Event Analysis of Systemic Teamwork (EAST) method to analyse task, information, and social networks for novice teams operating within a simulated submarine control room under low versus high information integration. Integration impacted team member centrality (importance relative to other operators) and the nature of information shared. Team members with greater centrality reported higher workload. Higher integration across consoles altered how team members interacted and their relative status, the information shared, and how workload was distributed. However, overall network structures remained intact.

摘要

潜艇控制室的特点是针对不同类型的信息设置了专门的个人角色(例如,声纳操作员处理声能),个人将接收到的信息口头报告给其他团队成员,以帮助解决作战环境中的不确定性(信息整合度低)。我们将这种工作设计与另一种确保关键信息能更便捷地提供给所有团队成员的工作设计(信息整合度高)进行了比较。我们使用系统团队合作事件分析(EAST)方法,分析了在低信息整合度和高信息整合度情况下,新手团队在模拟潜艇控制室内执行任务时的任务、信息和社交网络。信息整合影响了团队成员的中心性(相对于其他操作员的重要性)以及共享信息的性质。中心性较高的团队成员报告的工作量也较高。控制台之间更高的整合度改变了团队成员的互动方式及其相对地位、共享的信息以及工作量的分配方式。然而,整体网络结构保持不变。

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