Yip Alice, Yip Jeff, Tsui Zoe, Smith Graeme Drummond
S.K. Yee School of Health Sciences, Saint Francis University, Hong Kong, China.
Hong Kong Institute of Paramedicine, Hong Kong, China.
Healthcare (Basel). 2024 Aug 5;12(15):1544. doi: 10.3390/healthcare12151544.
The coronavirus disease 2019 pandemic created unprecedented challenges for healthcare systems around the world. Healthcare assistants played a vital role in the provision of frontline patient care during this crisis. Despite their important contribution, there exists limited research that specifically examines the healthcare assistant's experiences and perspectives of care provision during the COVID-19 pandemic. This study explored healthcare assistants' caring experiences and perspectives on resilience and self-efficacy during the COVID-19 pandemic in Hong Kong. A qualitative descriptive study with semi-structured interviews was conducted with 25 healthcare assistants from public hospitals. Interview recordings were analyzed using thematic analysis. Five main themes emerged from the data: frontline reinforcement: supporting HCAs through resourcing and education amidst the COVID-19 crisis, confronting uncertainty: building personal fortitude in the face of the COVID-19 pandemic, fostering collective resilience through shared support, self-efficacy as a catalyst for adaptive growth, and paving the way for transformation. These findings advocate for the resilience and self-efficacy of healthcare assistants; this may potentially strengthen healthcare system preparedness for navigating unpredictable challenges in the future.
2019年冠状病毒病大流行给全球医疗系统带来了前所未有的挑战。在这场危机中，医疗助理在提供一线患者护理方面发挥了至关重要的作用。尽管他们做出了重要贡献，但专门研究医疗助理在2019冠状病毒病大流行期间的护理经历和观点的研究却很有限。本研究探讨了香港医疗助理在2019冠状病毒病大流行期间的护理经历以及对复原力和自我效能感的看法。对来自公立医院的25名医疗助理进行了一项采用半结构化访谈的定性描述性研究。使用主题分析法对访谈录音进行了分析。数据中出现了五个主要主题：前线强化：在2019冠状病毒病危机期间通过资源配置和教育支持医疗助理、面对不确定性：在2019冠状病毒病大流行面前培养个人坚韧精神、通过共同支持增强集体复原力、自我效能感是适应性成长的催化剂、以及为变革铺平道路。这些发现倡导医疗助理的复原力和自我效能感；这可能会增强医疗系统应对未来不可预测挑战的准备能力。
