Barmour Zeinab, Ahmadi Sadra, Shokouhyar Sajjad
Faculty of Management and Accounting, Shahid Beheshti University, Tehran, Iran.
Cyberspace Research Institute, Shahid Beheshti University, Tehran, Iran.
Heliyon. 2024 Jun 3;10(12):e32165. doi: 10.1016/j.heliyon.2024.e32165. eCollection 2024 Jun 30.
Supply chain resilience is essential for companies to survive in today's competitive market, as they face environmental and unforeseeable challenges in their supply chain. This paper aims to model and manage the factors and activities that influence supply chain resilience and how they relate to each other. This will help us devise plans for enhancing the resilience of a supply chain. By taking into account the factors and activities and their interrelationships, organizations can use their limited resources more efficiently to improve their supply chain resilience. We use a management matrix to rank the factors based on how they affect and contribute to the supply chain resilience. We conduct an empirical study in a pharmaceutical company to demonstrate the proposed management approach and provide improvement scenarios based on the ranking of the factors. The results show that the most important factors are "the cooperation and trust between supply chain members", "Visibility & Agility", and "Leadership Support and Commitment". The ranking of the factors may vary in different companies. Therefore, other companies can apply the method described in this paper and perform different improvement scenarios according to the ranking of the factors to effectively allocate their limited management efforts.
供应链弹性对于企业在当今竞争激烈的市场中生存至关重要，因为它们在供应链中面临着环境和不可预见的挑战。本文旨在对影响供应链弹性的因素和活动及其相互关系进行建模和管理。这将有助于我们制定增强供应链弹性的计划。通过考虑这些因素、活动及其相互关系，组织可以更有效地利用其有限资源来提高供应链弹性。我们使用一个管理矩阵根据各因素对供应链弹性的影响和贡献程度对其进行排名。我们在一家制药公司进行了实证研究，以展示所提出的管理方法，并根据因素排名提供改进方案。结果表明，最重要的因素是“供应链成员之间的合作与信任”、“可视性与敏捷性”以及“领导支持与承诺”。不同公司中因素的排名可能会有所不同。因此，其他公司可以应用本文所述方法，并根据因素排名执行不同的改进方案，以有效分配其有限的管理精力。
