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绩效、人际关系与职业满意度:支持医药再造工程的决定因素

Performance, interpersonal relationships and professional satisfaction: determinants to support pharmaceutical reengineering.

作者信息

Araújo-Neto Fernando de Castro, Dosea Aline Santana, Lyra-Jr Divaldo Pereira de

机构信息

Health Sciences Graduate Program. Laboratory of Teaching and Research in Social Pharmacy (LEPFS), Federal University of Sergipe, São Cristóvão, Sergipe, Brazil.

出版信息

Explor Res Clin Soc Pharm. 2024 Aug 22;15:100497. doi: 10.1016/j.rcsop.2024.100497. eCollection 2024 Sep.

Abstract

Professionalism represents the ethical contract that binds professionals and society. Its technical aspects, such as the professional practice model, form the foundation for attitudinal and behavioral characteristics, including the fiduciary relationship between pharmacists and patients. Despite significant interest in the topic, contextualizing professionalism proves to be a challenging endeavor, relying on collaboration among formal leaders, academics, and practitioners in the field. Consequently, defining, understanding, teaching, and evaluating pharmaceutical professionalism contribute to shape societal perceptions and the understanding of pharmacists and students, who may occasionally struggle to grasp the underlying rationale behind professional practices. Moreover, contextualizing professionalism entails addressing various challenges, such as fostering support for professionalism and its adaptation, which encompasses pharmacists' performance across diverse clinical services, their interpersonal interactions with patients, families, communities, and fellow healthcare professionals, as well as personal job satisfaction amidst obstacles as job insecurity, ethical dilemmas, and compromised autonomy.

摘要

专业精神代表着约束专业人士与社会的道德契约。其技术层面,如专业实践模式,构成了态度和行为特征的基础,包括药剂师与患者之间的信托关系。尽管对该主题有着浓厚兴趣,但将专业精神置于具体情境中却是一项具有挑战性的工作,需要该领域的正式领导者、学者和从业者之间的协作。因此,对药学专业精神进行定义、理解、教学和评估,有助于塑造社会认知以及对药剂师和学生的理解,而他们有时可能难以理解专业实践背后的基本原理。此外,将专业精神置于具体情境中需要应对各种挑战,比如促进对专业精神及其适应性的支持,这涵盖了药剂师在各种临床服务中的表现、他们与患者、家属、社区以及其他医疗专业人员的人际互动,以及在诸如工作不安全、道德困境和自主权受限等障碍面前的个人工作满意度。

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