Li Benjamin J, Zhang Heng
Wee Kim Wee School of Communication and Information, College of Humanities, Arts, and Social Sciences, Nanyang Technological University, Singapore, Singapore.
Front Psychol. 2024 Sep 19;15:1408481. doi: 10.3389/fpsyg.2024.1408481. eCollection 2024.
The popularity of remote working in recent years has led to a rise in the use of videoconferencing tools. However, these communication tools have also given rise to a phenomenon known as videoconference fatigue (VF). Using the limited capacity model of motivated mediated message processing and impression management theory as the theoretical framework, this study explores how different types and content of virtual backgrounds in videoconferencing influence people's VF and well-being. A survey of 610 users of videoconferencing tools revealed significant variations in the content and type of virtual backgrounds used during videoconferences. Our findings highlight three main points: first, there is a significant relationship between the use of virtual backgrounds and VF; second, pairwise comparisons showed that the type of virtual background significantly influences the amount of VF experienced by users; third, the content of virtual backgrounds also significantly impacts the level of VF experienced by users. These results suggest that careful selection of virtual backgrounds can mitigate VF and improve user well-being. Theoretical and practical implications are discussed.
近年来，远程工作的普及导致视频会议工具的使用增加。然而，这些通信工具也引发了一种被称为视频会议疲劳（VF）的现象。本研究以动机中介信息处理的有限容量模型和印象管理理论为理论框架，探讨视频会议中不同类型和内容的虚拟背景如何影响人们的视频会议疲劳和幸福感。对610名视频会议工具用户的调查显示，视频会议期间使用的虚拟背景的内容和类型存在显著差异。我们的研究结果突出了三个要点：第一，虚拟背景的使用与视频会议疲劳之间存在显著关系；第二，两两比较表明，虚拟背景的类型显著影响用户体验到的视频会议疲劳程度；第三，虚拟背景的内容也显著影响用户体验到的视频会议疲劳水平。这些结果表明，仔细选择虚拟背景可以减轻视频会议疲劳并改善用户幸福感。文中还讨论了理论和实践意义。
