Woodrow Chris, Erdem Ceren, Guest David E
Henley Business School, University of Reading, Reading, United Kingdom.
University of West London, Brentford, United Kingdom.
Int J Hum Resourc Manag. 2024 Sep 16;35(18):3145-3171. doi: 10.1080/09585192.2024.2401582. eCollection 2024.
Psychological contract theory has largely neglected the role of previous experience. In this study, we examine how previous work experience influences outcomes of communication with organizational insiders during organizational socialization among healthcare staff. We develop a model based on signalling theory, within which information acquisition during socialization is associated with psychological contract fulfilment, which is in turn is related to better health, happiness, and social relationships. Moderated mediation analysis based on data collected at entry and three months later confirms indirect effects between three types of information acquisition and three employee outcomes the mediating role of psychological contract fulfilment. Importantly, these indirect effects are present only for inexperienced newcomers. Our findings build on signalling theory and add to knowledge about how the psychological contract forms during early socialization. They also suggest that organizations should pay particular attention to inducting inexperienced newcomers.
心理契约理论在很大程度上忽视了以往经验的作用。在本研究中，我们考察了以往工作经验如何影响医护人员在组织社会化过程中与组织内部人员沟通的结果。我们基于信号理论构建了一个模型，在该模型中，社会化过程中的信息获取与心理契约的履行相关，而心理契约的履行又与更好的健康、幸福和社会关系相关。基于入职时和三个月后收集的数据进行的调节中介分析证实了三种信息获取类型与三种员工结果之间的间接效应——心理契约履行的中介作用。重要的是，这些间接效应仅在缺乏经验的新员工中存在。我们的研究结果以信号理论为基础，增加了关于心理契约在早期社会化过程中如何形成的知识。它们还表明，组织应特别关注对缺乏经验的新员工的入职培训。
