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互联网使用对居民旅游消费行为的影响及作用机制分析。

Analysis on the impact of internet use on residents' tourism consumption behavior and the mechanism of action.

机构信息

Business School, Xinyang Normal University, Xinyang, China.

Dabie Mountain Economic and Social Development Research Center, Xinyang Normal University, Xinyang, China.

出版信息

PLoS One. 2024 Oct 11;19(10):e0311998. doi: 10.1371/journal.pone.0311998. eCollection 2024.

Abstract

Tourism consumption as a typical representative of service consumption, has strong comprehensiveness and driving force, continuously expanding new consumption upgrade space. In the context of the digital economy, the development of the mobile internet has opened up new opportunities for the tourism industry acting as an important factor influencing the consumer behaviour of the residents. Based on 9007 resident survey data from the China General Social Survey (CGSS) in 2017, this paper explores the relationship between Internet use, access to information and residents' travel consumption behavior by means of probit model and mediating effect model. First, according to the findings, Internet use has a positive impact on residents' travel consumption behavior, increasing residents' tourism expenditure. Second, the mechanism suggests that access to information plays a partially mediating role between Internet use and travel consumption behavior. Third, further analysis revealed that, for the retired population, the more frequently they use the Internet, the more likely they are to spend on travel. Compared to those with lower incomes, those with higher incomes will spend less on travel after retirement. With this in mind, in order to promote residents' tourism consumption, speed and fee reduction should be continuously promoted, urban and rural information infrastructure should be strengthened, and accessibility of tourism information for residents should be improved. At the same time, there is a need to innovate the way tourism products are promoted, improve the types of tourism products and launch diversified tourism products.

摘要

旅游消费作为服务消费的典型代表,具有很强的综合性和带动性,不断拓展新的消费升级空间。在数字经济背景下,移动互联网的发展为旅游业作为影响居民消费行为的重要因素开辟了新的机遇。本文基于 2017 年中国综合社会调查(CGSS)的 9007 位居民调查数据,通过概率模型和中介效应模型,探讨了互联网使用、信息获取与居民旅游消费行为之间的关系。首先,研究结果表明,互联网使用对居民旅游消费行为有正向影响,增加了居民的旅游支出。其次,机制表明,信息获取在互联网使用与旅游消费行为之间发挥了部分中介作用。第三,进一步分析表明,对于退休人群而言,互联网使用越频繁,用于旅游的支出就越高。与收入较低的人相比,退休后收入较高的人在旅游上的支出会减少。鉴此,为促进居民旅游消费,应持续推进提速降费,加强城乡信息基础设施建设,提高居民获取旅游信息的便利性。同时,需要创新旅游产品推广方式,丰富旅游产品类型,推出多样化的旅游产品。

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