Engel F, Marsh S
Hosp Community Psychiatry. 1986 Feb;37(2):159-62. doi: 10.1176/ps.37.2.159.
Violent behavior of patients is an occupational health hazard of health care professionals that the authors believe has not been fully recognized. Hospitals have developed a wide variety of techniques to manage patients who assault staff but have consistently ignored the plight of the victimized employee. Although professional staff who have been assaulted resist seeing themselves as victims, the authors believe they experience the feelings and reactions typical of other victims and therefore may need help in dealing with emotional trauma. The authors describe a victims' assistance program adopted by Royal Victoria Hospital in Montreal and discuss problems associated with implementing programs like it.
患者的暴力行为是医护人员面临的职业健康危害，作者认为这一点尚未得到充分认识。医院已开发出各种各样的技术来管理攻击医护人员的患者，但却一直忽视受侵害员工的困境。尽管遭受攻击的专业人员不愿将自己视为受害者，但作者认为他们会经历其他受害者典型的感受和反应，因此可能需要帮助来应对情感创伤。作者描述了蒙特利尔皇家维多利亚医院采用的一项受害者援助计划，并讨论了实施类似计划所涉及的问题。
