Peterborough City Hospital, Peterborough, UK
Peterborough City Hospital, Peterborough, UK.
BMJ Open Qual. 2024 Oct 23;13(4):e002935. doi: 10.1136/bmjoq-2024-002935.
Early discharge and follow-up for medical admissions could facilitate reduced length of stay and improve patient satisfaction. However, evidence to confirm this is lacking. Peterborough City Hospital (PCH) designed an early ward discharge clinic (EWDC) service embedded within its acute medicine department to provide clinicians with the opportunity for a prompt clinical review following a hospital admission.Across three cycles, several interventions aimed to improve the utilisation of clinic, appropriateness of referrals and reduce the number of missed attendances. Our work has demonstrated that a service such as the EWDC can provide ample opportunity for early review of patients which could reduce the rate of readmissions and improve services. Interventions to date have improved the utilisation of the clinic, reduced the number of patients not being aware of appointments and provided training opportunities for junior clinicians. Data has also suggested a high level of patient satisfaction from using the service.Further research is needed to confirm the use of such services in reducing readmissions and mortality, however, results from clinics at individual units such as PCH provide useful insight until such data is available.
早期出院和后续医疗可以缩短住院时间,提高患者满意度。然而,缺乏相关证据。彼得伯勒市医院(PCH)在急性医学科内设立了早期病房出院诊所(EWDC)服务,为临床医生提供了在住院后进行快速临床检查的机会。经过三个周期,实施了多项干预措施,旨在提高诊所的利用率、转诊的适当性,并减少错过就诊的人数。我们的工作表明,EWDC 等服务可以为患者的早期检查提供充足的机会,从而降低再入院率并改善服务。迄今为止的干预措施提高了诊所的利用率,减少了不知道预约的患者人数,并为初级临床医生提供了培训机会。数据还表明,患者对使用该服务的满意度很高。然而,需要进一步的研究来确认此类服务在降低再入院率和死亡率方面的应用,但是,像 PCH 这样的个别单位的诊所结果提供了有用的见解,直到有相关数据可用。