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基层医疗临床医生对基于团队的欢迎视频问诊的看法。

Primary Care Clinician Perspectives on Team-Based Welcome Video Visits.

作者信息

Veet Clark, Careyva Beth, Kies Joan, Berman Indu, Stephens Jen

机构信息

Lehigh Valley Health Network, 3900 Sierra Circle, Center Valley, PA, 18034, USA.

Lehigh Valley Health Network, 3024 Easton Ave, Bethlehem, PA, 18017, USA.

出版信息

J Gen Intern Med. 2025 Feb;40(3):708-711. doi: 10.1007/s11606-024-09163-1. Epub 2024 Oct 24.

DOI:10.1007/s11606-024-09163-1
PMID:39448508
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11861826/
Abstract

BACKGROUND

Synchronous virtual visits aid in longitudinal primary care and fulfill unmet needs for patients and clinicians. Virtual visits are widely accepted for specialty consultation and follow-up; however, novel systems-based programs and processes may support earlier engagement.

AIM

Evaluate primary care clinician attitudes and perspectives on patient information obtained team-based, nurse-led virtual visits ahead of face to face visits.

SETTING

Study occurred in a large, regional, multispecialty group practice in Eastern Pennsylvania.

PARTICIPANTS

Participants included primary care physicians, nurse practitioners, and physician assistants.

PROGRAM DESCRIPTION

Virtual visits are a component of a large, unified network strategy called the Patient Partnership Model which incorporates technology and remote care to achieve improved access and patient satisfaction.

PROGRAM EVALUATION

Survey of participating primary care clinicians assessing impact of at-hand medical history, social history, and medications on delivering face to face primary care. Weighted mean of satisfied participants was 3.61 on a 5-point Likert scale.

DISCUSSION

Participants reported satisfaction and acceptability of team-based virtual visits, noting high satisfaction with information exchange and actionability of notes. Participants reported ongoing opportunities to enhance medication reconciliation. Virtual visits continue to evolve and may serve varying roles in primary care.

摘要

背景

同步虚拟就诊有助于长期初级保健,并满足患者和临床医生未得到满足的需求。虚拟就诊在专科会诊和随访中被广泛接受;然而,基于系统的新型项目和流程可能支持更早的参与。

目的

评估初级保健临床医生对在面对面就诊之前通过团队协作、护士主导的虚拟就诊获取的患者信息的态度和看法。

地点

研究在宾夕法尼亚州东部的一个大型区域多专科集团诊所进行。

参与者

参与者包括初级保健医生、执业护士和医师助理。

项目描述

虚拟就诊是一个名为患者伙伴关系模式的大型统一网络战略的组成部分,该战略整合了技术和远程护理,以提高就诊机会和患者满意度。

项目评估

对参与的初级保健临床医生进行调查,评估手头的病史、社会史和药物信息对提供面对面初级保健的影响。在5分制李克特量表上,满意参与者的加权平均值为3.61。

讨论

参与者报告了基于团队的虚拟就诊的满意度和可接受性,指出对信息交流和记录的可操作性高度满意。参与者报告了持续存在的加强用药核对的机会。虚拟就诊在不断发展,可能在初级保健中发挥不同作用。

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本文引用的文献

1
Effectiveness of registered nurses on patient outcomes in primary care: a systematic review.注册护士对初级保健患者结局的影响:系统评价。
BMC Health Serv Res. 2022 Jun 3;22(1):740. doi: 10.1186/s12913-022-07866-x.
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A mixed methods evaluation of medication reconciliation in the primary care setting.基层医疗环境中药物重整的混合方法评估。
PLoS One. 2021 Dec 2;16(12):e0260882. doi: 10.1371/journal.pone.0260882. eCollection 2021.
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Health Care Professionals' Perspectives on Universal Screening of Social Determinants of Health: A Mixed-Methods Study.卫生保健专业人员对健康的社会决定因素进行普遍筛查的观点:一项混合方法研究。
Popul Health Manag. 2022 Jun;25(3):367-374. doi: 10.1089/pop.2021.0176. Epub 2021 Oct 25.
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Am J Manag Care. 2019 Jan;25(1):40-44.
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Multidisciplinary collaboration in primary care: a systematic review.初级保健中的多学科协作:一项系统综述。
Fam Pract. 2018 Mar 27;35(2):132-141. doi: 10.1093/fampra/cmx085.
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Contribution of primary care to health systems and health.初级保健对卫生系统和健康的贡献。
Milbank Q. 2005;83(3):457-502. doi: 10.1111/j.1468-0009.2005.00409.x.