García-Salirrosas Elizabeth Emperatriz, Escobar-Farfán Manuel, Veas-González Iván, Esponda-Perez Jorge Alberto, Gallardo-Canales Rodrigo, Ruiz-Andia Rodrigo, Fernandez-Daza Virginia Mercedes, Zabalaga-Davila Rosa Fabiana
Grupo de Investigación e Innovación para el Emprendimiento y Sostenibilidad, Universidad Nacional Tecnológica de Lima Sur, Lima 15816, Peru.
Department of Administration, Faculty of Administration and Economics, University of Santiago of Chile, Santiago 9170020, Chile.
Foods. 2024 Oct 12;13(20):3242. doi: 10.3390/foods13203242.
In the current consumer context, the trend towards a healthy lifestyle has significantly increased the demand for healthy foods. This study aims to identify the relationship between the brand image (BI) and purchase intention (PI) of these products and how variables such as perceived brand quality (BPQ) and brand satisfaction (BS) influence brand trust (BT) and brand loyalty (BL) in this relationship. The methodology includes a quantitative approach, using non-probability convenience sampling. Using an online survey, data were collected from 637 consumers. Analyses were performed using structural equation modeling (SEM-PLS). The results show no significant correlation between BI and PI, but BI significantly impacts BPQ, BS, BT, and BL. Furthermore, BPQ positively influences BS, BT, and BL, but it does not have a direct influence on PI. The findings suggest that a positive brand image satisfies consumers and generates long-term trust and loyalty. However, perceived quality does not always translate into purchase intention due to various barriers. Practical implications highlight the importance of building a strong and positive brand image to encourage demand for healthy products.
在当前的消费环境下,健康生活方式的趋势显著增加了对健康食品的需求。本研究旨在确定这些产品的品牌形象(BI)与购买意愿(PI)之间的关系,以及诸如感知品牌质量(BPQ)和品牌满意度(BS)等变量如何在这种关系中影响品牌信任(BT)和品牌忠诚度(BL)。该方法包括一种定量方法,采用非概率便利抽样。通过在线调查,从637名消费者那里收集了数据。使用结构方程模型(SEM-PLS)进行分析。结果表明,BI与PI之间没有显著相关性,但BI对BPQ、BS、BT和BL有显著影响。此外,BPQ对BS、BT和BL有正向影响,但对PI没有直接影响。研究结果表明,积极的品牌形象能使消费者满意并产生长期的信任和忠诚度。然而,由于各种障碍,感知质量并不总是能转化为购买意愿。实际意义突出了建立强大而积极的品牌形象以促进对健康产品需求的重要性。