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建立 MiniMaria 青少年药物滥用治疗中心的协作工作流程:对县议会医疗保健和市政努力的定性研究。

Collaborative work processes in establishing a MiniMaria treatment center for youth substance addiction: a qualitative inquiry of county council healthcare and municipal efforts.

机构信息

Department of Caring Science, Faculty of Health and Occupational Studies, University of Gävle, Gävle, 801 76, Sweden.

Centre for Research and Development, Region Gävleborg, Gävle, 801 87, Sweden.

出版信息

BMC Health Serv Res. 2024 Oct 30;24(1):1307. doi: 10.1186/s12913-024-11820-4.

Abstract

BACKGROUND

This article is part of a larger study exploring the collaborative dynamics between key stakeholders in providing care to youths suffering from alcohol or substance use and their families in formulating policies and operational practices for county and country-wide application in similar settings. The focus of this article is to describe the collaborative processes between two stakeholders, a municipality, and a county council, in establishing a MiniMaria treatment center. While collaborative efforts between municipalities and county councils in health service provision are often acknowledged, little is known about how communication and decision-making processes between these entities shape the success of such initiatives. This study aims to fill this gap by providing insights into the communicative processes that foster organizational cohesion, agility, and innovation. The guiding research question is: What communicative processes occur between the county council and municipal stakeholders during the planning phase of the MiniMaria treatment center?

METHODS

The municipality and county council were selected based on purposive sampling, owing to the proximity and accessibility of the field. An exploratory and descriptive design, incorporating a participatory research approach, was employed for this qualitative investigation.

RESULTS

Two central themes, each underpinned by specific subthemes sum up the essence of our findings. The first theme underscores the collaborative dynamics and shared objectives that have emerged through the project, thus showing the importance of a unified vision and mutual understanding in driving the initiative forward. The second theme points to the practical aspects of implementing the project, including recruitment strategies, and the significance of interpersonal communication.

CONCLUSIONS

This article sheds light on the establishment of a MiniMaria treatment center through collaboration between a municipality and county council, using the Four Flows Model to interpret communicative processes. Membership negotiation was crucial for defining roles and building a unified team identity, while activity coordination ensured aligned stakeholder efforts. Self-structuring facilitated internal organization and operational clarity, and institutional positioning aligned the initiative with broader healthcare norms, enhancing its credibility and impact. These communicative practices were central to get a grip on inter-organizational complexities, emphasizing communication's constitutive role in organizational development and innovation.

摘要

背景

本文是一项更大规模研究的一部分,旨在探索关键利益相关者在制定政策和运营实践方面的合作动态,为类似环境中的县和全国范围内的青少年酒精或药物使用提供护理。本文的重点是描述两个利益相关者(一个自治市和一个县议会)在建立 MiniMaria 治疗中心方面的合作过程。虽然在卫生服务提供方面,自治市和县议会之间的合作通常是公认的,但对于这些实体之间的沟通和决策过程如何塑造此类举措的成功知之甚少。本研究旨在通过提供促进组织凝聚力、灵活性和创新的沟通过程的见解来填补这一空白。指导研究问题是:在 MiniMaria 治疗中心的规划阶段,县议会和县议会的利益相关者之间发生了哪些沟通过程?

方法

基于就近和可及性,选择自治市和县议会作为目的抽样。这项定性研究采用了探索性和描述性设计,并采用了参与式研究方法。

结果

两个核心主题,每个主题都有具体的子主题,总结了我们发现的本质。第一个主题强调了通过项目产生的合作动态和共同目标,因此展示了统一愿景和相互理解在推动倡议前进方面的重要性。第二个主题指出了实施项目的实际方面,包括招聘策略以及人际沟通的重要性。

结论

本文通过自治市和县议会之间的合作,使用四流模型解释沟通过程,揭示了建立 MiniMaria 治疗中心的过程。成员资格谈判对于定义角色和建立统一的团队身份至关重要,而活动协调确保了利益相关者的努力保持一致。自我组织促进了内部组织和运营的清晰性,而制度定位使倡议与更广泛的医疗保健规范保持一致,提高了其可信度和影响力。这些沟通实践是应对组织间复杂性的关键,强调了沟通在组织发展和创新中的构成作用。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0977/11523651/9a203391606d/12913_2024_11820_Fig1_HTML.jpg

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