临床心理学家对 COVID-19 大流行期间为低收入患者提供电话咨询的看法：一项访谈研究。
Clinical psychologists' perceptions of telephone consultation for low-income patients during the COVID-19 pandemic: an interview study.
机构信息
Eos Psy, Paris, France.
Institut de Recherche et de Formation àl'Action Sociale de l'Essonne, Évry-Courcouronnes, France.
出版信息
Prim Health Care Res Dev. 2024 Oct 31;25:e58. doi: 10.1017/S1463423624000495.
AIMS
We will examine the processes of change in psychological practice that have been altered by the lockdown.
BACKGROUND
During the COVID-19 pandemic, low-income populations, notably residents of social homes or shelters, were shown to be particularly susceptible to contagion. During lockdown, telephone-based psychological consultations became the norm.
METHODS
In this qualitative research, we carried out semi-structured interviews with 10 psychologists working in social homes or shelters. Interviews were transcribed verbatim. Data were studied using consensus qualitative research.
FINDINGS
During lockdown, participants felt that isolation increased while medical and social support decreased. Psychologists had to adapt their work methods and work more closely with on-site staffs. After lockdown, there was an increase in mental health issues. Participants perceived that telephone consulting seemed to facilitate access to psychological help. Although psychologists have quickly adapted, a decrease in the quality of clinical work was a general assessment. Results stress the necessity to train French psychologists in telemental health practices.
目的
我们将研究因封锁而改变的心理实践中的变化过程。
背景
在 COVID-19 大流行期间，低收入人群，特别是社会住房或收容所的居民，被证明特别容易受到感染。在封锁期间，基于电话的心理咨询成为常态。
方法
在这项定性研究中，我们对 10 名在社会住房或收容所工作的心理学家进行了半结构化访谈。访谈内容逐字记录。使用共识定性研究来研究数据。
结果
在封锁期间，参与者感到隔离感增加，而医疗和社会支持减少。心理学家不得不调整他们的工作方法，并与现场工作人员更紧密地合作。封锁后，心理健康问题有所增加。参与者认为电话咨询似乎有助于获得心理帮助。尽管心理学家已经迅速适应，但临床工作质量下降是一个普遍的评估。研究结果强调了有必要培训法国心理学家进行远程心理健康实践。
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