Department of Psychology, L.N. Gumilyov Eurasian National University, Astana, Kazakhstan.
Department of Psychology and Special Pedagogy, Aktobe Regional University Named After K. Zhubanov, Aktobe, Kazakhstan.
PLoS One. 2024 Nov 22;19(11):e0314169. doi: 10.1371/journal.pone.0314169. eCollection 2024.
The aim of this study was to investigate the differences in the level and sources of work-related stress among financial professionals regarding age, work experience, and educational level.
A cross-sectional research design was employed among 702 financial professionals in Kazakhstan who worked in different corporate and government organizations. Data on work-related stress were collected via online questionnaires using the Job Stress Survey (JSS).
The results showed that young financial professionals experienced higher stress than older professionals due to the lack of opportunity for advancement. Moreover, the study findings revealed that less experienced financial professionals reported higher levels of stress than more experienced professionals due to the meeting deadlines and conflicts with other departments. The study also found that financial professionals with a postgraduate degree stressed more than professionals with an undergraduate degree on major JSS scales. Furthermore, financial professionals with a postgraduate degree experienced higher stress due to the assignment of disagreeable duties, working overtime, lack of opportunity for advancement, inadequate support by supervisor, dealing with crisis situations, lack of recognition for good work, difficulty getting along with supervisor, insufficient personnel to adequately handle an assignment, lack of participation in policy-making decisions, inadequate salary, excessive paperwork, and covering work for another employee than professionals with undergraduate and vocational degrees.
The findings of this study provide valuable insights for organizations to eliminate and alleviate work-related stress.
本研究旨在探讨财务专业人员在工作压力的水平和来源方面的差异，这些差异与年龄、工作经验和教育水平有关。
本研究采用横断面研究设计，对哈萨克斯坦 702 名在不同企业和政府机构工作的金融专业人员进行了研究。使用工作压力调查（JSS）在线问卷收集与工作相关的压力数据。
结果表明，年轻的金融专业人员由于缺乏晋升机会而经历了更高的压力。此外，研究结果显示，由于截止日期和与其他部门的冲突，经验较少的金融专业人员比经验丰富的专业人员报告的压力更高。研究还发现，研究生学历的金融专业人员在主要 JSS 量表上的压力大于本科学历的专业人员。此外，由于分配不愉快的职责、加班、缺乏晋升机会、主管支持不足、处理危机情况、对出色工作缺乏认可、与主管相处困难、人员不足无法充分处理任务、缺乏参与决策制定、工资不足、文书工作过多以及为另一名员工承担工作等原因，研究生学历的金融专业人员比本科学历和职业学历的金融专业人员压力更大。
本研究的结果为组织消除和减轻与工作相关的压力提供了有价值的见解。
