基于 WhatsApp 消息服务的教育对健康大使关于小病家庭护理知识的影响。

Effect of WhatsApp Messenger-based education on the knowledge of health ambassadors about home care for minor illnesses.

机构信息

Department of Social Medicine, Faculty of Medicine, Fasa University of Medical Sciences, Fasa, Iran.

Noncommunicable Diseases Research Center, Fasa University of Medical Sciences, Fasa, Iran.

出版信息

BMC Health Serv Res. 2024 Nov 30;24(1):1515. doi: 10.1186/s12913-024-11988-9.

DOI:10.1186/s12913-024-11988-9

PMID:39616347

原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC11607794/

Abstract

BACKGROUND

In the digital era, virtual education has become one of the most effective educational methods, in which, the latest educational materials can be made available to people using social network platforms. Health ambassadors are mediators for transferring health-related knowledge to the public, so, they must be aware of various health topics, such as home care for minor illnesses. This study aimed to determine the effects of social media-based interventions (using WhatsApp) on the knowledge of health ambassadors concerning home care for minor illnesses.

METHODS

This research was an interventional study carried out in 2021 among health ambassadors in the urban and rural areas of Fasa, a city in the southeast of Fars province. In this study, 121 health ambassadors were divided into control and intervention groups. The educational content is designed based on the Encyclopedia of Self-care Guide in Minor Illnesses and was presented in text, image, and video formats via WhatsApp Messenger to the intervention group on a two-day interval for two weeks. The knowledge level was assessed using a valid and reliable questionnaire developed by researchers.

RESULTS

After education through WhatsApp, the level of knowledge significantly improved in the intervention group from 30.34 ± 5.58 to 44.80 ± 8.49 (P < 0.001). No significant change was observed in the control group, 34.98 ± 7.19 to 35.67 ± 9.66 (P = 0.431). By controlling the effect of gender, age, marital status, occupation, education, and previous knowledge about minor illnesses by regression analysis, there was a significant improvement in knowledge in the intervention compared to the control group.

CONCLUSIONS

Education through WhatsApp messenger elevated the level of knowledge of health ambassadors about minor illnesses. Generally, using communication technologies for healthcare workers can improve patients and their caregiver's healthcare services and education.

摘要

背景

在数字时代，虚拟教育已成为最有效的教育方法之一，通过社交网络平台可向人们提供最新的教育资料。健康大使是向公众传播健康知识的媒介，因此他们必须了解各种健康主题，如小病的家庭护理。本研究旨在确定基于社交媒体（使用 WhatsApp）的干预措施对健康大使有关小病家庭护理知识的影响。

方法

这是 2021 年在伊朗法尔斯省东南部城市法斯的城乡地区进行的一项干预性研究，共有 121 名健康大使被分为对照组和干预组。本研究中，根据《自我保健指南小病篇》编制教育内容，以文字、图片和视频形式通过 WhatsApp 信使，每隔两天向干预组发送两周，共 2 次。采用研究者自行设计的、有效且可靠的问卷评估知识水平。

结果

通过 WhatsApp 进行教育后，干预组的知识水平从 30.34±5.58 显著提高到 44.80±8.49（P<0.001）。对照组无显著变化，从 34.98±7.19 提高到 35.67±9.66（P=0.431）。通过回归分析控制性别、年龄、婚姻状况、职业、教育程度和对小病的先前知识的影响后，与对照组相比，干预组的知识水平显著提高。