Alothman Noura I, Alanazi Ahmad A, Alshenaifi Sadeem S, Alhadhban Yara, Alateeq Salma A, Alhwaimel Norah, Dolgum Nouf
Department of Health Communication Sciences, College of Health and Rehabilitation Sciences, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia.
Department of Audiology and Speech Pathology, College of Applied Medical Sciences, King Saud bin Abdulaziz University for Health Sciences, Riyadh, Saudi Arabia.
Front Pediatr. 2024 Nov 20;12:1464697. doi: 10.3389/fped.2024.1464697. eCollection 2024.
Parental knowledge and satisfaction are critical for evaluating the newborn hearing screening (NHS) program. No studies have assessed both parental knowledge and satisfaction with the NHS program since its launch in Saudi Arabia. The study aimed to evaluate parents' knowledge and satisfaction with the NHS program in Saudi Arabia.
This study included parents of children aged 3 years or younger who had undergone NHS. A questionnaire with 23 questions in Arabic assessed knowledge and satisfaction. Knowledge-related questions were developed by a focus group, while satisfaction-related questions were derived from the Parent Satisfaction Questionnaire with a Neonatal Hearing Screening Program.
A total of 796 parents participated. Overall, 92.8% reported that their newborns passed the screening, 1.6% reported that their newborns failed, and 5% were unaware of the NHS results. About 0.6% did not return for follow-up appointments due to unawareness of the need for follow-up. Only 29.6% received information about the NHS before the screening, and 44.7% reported receiving sufficient information about the results. Most parents (80.2%) were generally satisfied with the NHS program.
Parents in this study were generally knowledgeable and satisfied with the NHS program. However, efforts are needed to improve the NHS program's effectiveness by increasing awareness and providing sufficient information on the necessity of NHS, test results, and follow-up appointments.
家长的认知和满意度对于评估新生儿听力筛查（NHS）项目至关重要。自沙特阿拉伯启动新生儿听力筛查项目以来，尚无研究同时评估家长对该项目的认知和满意度。本研究旨在评估沙特阿拉伯家长对新生儿听力筛查项目的认知和满意度。
本研究纳入了3岁及以下接受过新生儿听力筛查的儿童的家长。一份包含23个阿拉伯语问题的问卷评估了认知和满意度。与认知相关的问题由一个焦点小组制定，而与满意度相关的问题则源自《新生儿听力筛查项目家长满意度问卷》。
共有796名家长参与。总体而言，92.8%的家长报告其新生儿通过了筛查，1.6%的家长报告其新生儿未通过，5%的家长不知道新生儿听力筛查的结果。约0.6%的家长因不知道需要随访而未返回进行随访预约。只有29.6%的家长在筛查前收到了有关新生儿听力筛查的信息，44.7%的家长报告收到了有关结果的充分信息。大多数家长（80.2%）对新生儿听力筛查项目总体满意。
本研究中的家长对新生儿听力筛查项目总体了解且满意。然而，需要通过提高认识并提供有关新生儿听力筛查的必要性、检测结果和随访预约的充分信息来提高新生儿听力筛查项目的有效性。
