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影响越南Z世代购买可持续服装产品意愿的因素。

Factors influencing Generation Z's intention to purchase sustainable clothing products in Vietnam.

作者信息

Ngo Thi Thuy An, Vo Chi Hai, Tran Ngoc Lien, Nguyen Khanh Vy, Tran Thanh Dat, Trinh Yen Nhi

机构信息

Department of Soft Skills, FPT University, Can Tho City, Vietnam.

Department of Business, FPT University, Can Tho City, Vietnam.

出版信息

PLoS One. 2024 Dec 11;19(12):e0315502. doi: 10.1371/journal.pone.0315502. eCollection 2024.

Abstract

The increasing awareness of environmental challenges has significantly influenced consumer behavior, with sustainable products, particularly sustainable clothing, becoming a top priority for Generation Z consumers. This study aims to investigate the factors influencing Generation Z's purchase intentions toward sustainable clothing in Vietnam, guided by the Stimulus-Organism-Response (SOR) model and Theory of Planned Behavior (TPB) frameworks. Specifically, it examines the effects of green perceived value, green perceived quality, perceived price, social influence, product design, environmental concern, and environmental knowledge on purchase intentions. The study also explores the mediating roles of environmental attitude and product attitude in these relationships. The research employed a quantitative approach, using a Likert scale questionnaire to gather data from 641 Vietnamese Generation Z consumers. The study utilized exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling (SEM) to analyze the data. The results revealed that all proposed hypotheses were supported, indicating that all factors significantly impact environmental attitude and product attitude, which, in turn, influence purchase intention. The results emphasize the strong mediating role of environmental attitude and product attitude, suggesting that consumers with positive attitudes toward the environment and products are more likely to intend to purchase sustainable clothing. This research provides valuable insights into the psychological and contextual factors that influence Generation Z's sustainable consumption behavior. For marketers, these findings underscore the need to promote transparency in sustainable practices, emphasize high product quality and appealing designs, and engage this demographic through community involvement and authentic sustainability efforts.

摘要

对环境挑战的日益关注显著影响了消费者行为,可持续产品,尤其是可持续服装,已成为Z世代消费者的首要优先事项。本研究旨在以刺激-机体-反应(SOR)模型和计划行为理论(TPB)框架为指导,调查影响越南Z世代消费者购买可持续服装意愿的因素。具体而言,它考察了绿色感知价值、绿色感知质量、感知价格、社会影响、产品设计、环境关注度和环境知识对购买意愿的影响。该研究还探讨了环境态度和产品态度在这些关系中的中介作用。本研究采用定量方法,使用李克特量表问卷从641名越南Z世代消费者中收集数据。该研究利用探索性因子分析(EFA)、验证性因子分析(CFA)和结构方程模型(SEM)来分析数据。结果表明,所有提出的假设均得到支持,这表明所有因素均对环境态度和产品态度产生显著影响,进而影响购买意愿。结果强调了环境态度和产品态度的强大中介作用,表明对环境和产品持积极态度的消费者更有可能打算购买可持续服装。本研究为影响Z世代可持续消费行为的心理和背景因素提供了有价值的见解。对于营销人员来说,这些发现强调了在可持续实践中提高透明度、强调高产品质量和吸引人的设计以及通过社区参与和真正的可持续发展努力来吸引这一人群的必要性。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9ffd/11634014/5ece703c1009/pone.0315502.g001.jpg

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