Masibigiri Tshiembe, Mudau Azwinndini Gladys, Manyuma Duppy
Department of Public Health, Faculty of Health Sciences, University of Venda, Thohoyandou 0950, South Africa.
Healthcare (Basel). 2024 Nov 23;12(23):2341. doi: 10.3390/healthcare12232341.
A pregnant woman's life and that of her child largely depend on the care they receive during the critical stage of pregnancy, labour, and the postpartum period. Some women question their decisions regarding future pregnancies as well as where and from whom they will receive their pregnancy care because of negative experiences that they have had.
The aim of this study was to explore and describe the experiences of women regarding maternity care services in a selected hospital in Vhembe District, Limpopo Province.
A qualitative approach using a phenomenological research design was adopted in this study. The study population included pregnant women who were admitted to the maternity ward of the selected hospital. A total of 18 participants and 1 hospital were purposively sampled. Pre-testing was conducted to check if the central question was clear and to test the researcher's interviewing skills. Face-to-face interviews were conducted with all sampled participants in April and May 2024. Interpretive analysis was used to analyze the data collected from the participants.
Four themes emerged during data analysis: women's experiences regrading the provision of maternal healthcare; environmental factors affecting maternal health services; lack of resources; and the attitude of nurses towards patients.
This study concludes that the majority of the women stated that they were not happy about the maternity care services provided at the selected hospital. Issues such as trained nurses being verbally and physically abusive towards women in labour, as well as the infrastructure and lack of resources of the hospital contributed towards women not being happy about the provision of maternity care services being provided. This study recommends that in order for maternity care services to improve at the selected hospital, there should be workshops for staff on how to improve patient care principles and improvements in the standard of cleanliness in and around the selected hospital.
孕妇及其孩子的生命在很大程度上取决于她们在孕期、分娩期和产后关键阶段所接受的护理。一些女性因有过负面经历，会质疑自己关于未来怀孕的决定，以及她们将在哪里、从谁那里获得孕期护理。
本研究的目的是探索和描述林波波省韦姆贝区一家选定医院中女性对产科护理服务的体验。
本研究采用现象学研究设计的质性研究方法。研究对象包括入住选定医院产科病房的孕妇。总共目的性抽样选取了18名参与者和1家医院。进行了预测试，以检查核心问题是否清晰，并测试研究者的访谈技巧。2024年4月和5月，对所有抽样参与者进行了面对面访谈。采用解释性分析来分析从参与者那里收集到的数据。
数据分析过程中出现了四个主题：女性对提供孕产妇保健服务的体验；影响孕产妇保健服务的环境因素；资源匮乏；以及护士对患者的态度。
本研究得出结论，大多数女性表示她们对选定医院提供的产科护理服务不满意。诸如训练有素的护士对分娩中的女性进行言语和身体虐待，以及医院的基础设施和资源匮乏等问题，导致女性对所提供的产科护理服务不满意。本研究建议，为了改善选定医院的产科护理服务，应该为工作人员举办关于如何改善患者护理原则的研讨会，并改善选定医院及其周边的清洁标准。
