Choi Yunwoo, Lee Changjun
Institute of Interaction Science, Sungkyunkwan University, Seoul, South Korea.
School of Convergence, College of Computing and Informatics, Sungkyunkwan University, Seoul, South Korea.
PLoS One. 2024 Dec 18;19(12):e0315540. doi: 10.1371/journal.pone.0315540. eCollection 2024.
The objective of this study is to identify the characteristics of users of AI speakers and predict potential consumers, with the aim of supporting effective advertising and marketing strategies in the fast-evolving media technology landscape. To do so, our analysis employs decision trees, random forests, support vector machines, artificial neural networks, and XGboost, which are typical machine learning techniques for classification and leverages the 2019 Media & Consumer Research survey data from the Korea Broadcasting and Advertising Corporation (N = 3,922). The final XGboost model, which performed the best among the other machine learning models, specifically forecasts individuals aged 45-50 and 60-65, who are active on social networking platforms and have a preference for varied programming content, as the most likely future users. Additionally, the model reveals their distinct lifestyle patterns, such as higher internet usage during weekdays and increased cable TV viewership on weekends, along with a better understanding of 5G technology. This pioneering effort in IoT consumer research employs advanced machine learning to not just predict, but intricately profile potential AI speaker consumers. It elucidates critical factors influencing technology uptake, including media consumption habits, attitudes, values, and leisure activities, providing valuable insights for creating focused and effective advertising and marketing strategies.
本研究的目的是识别人工智能音箱用户的特征并预测潜在消费者,旨在在快速发展的媒体技术环境中支持有效的广告和营销策略。为此,我们的分析采用了决策树、随机森林、支持向量机、人工神经网络和XGboost,这些都是用于分类的典型机器学习技术,并利用了韩国广播广告公司2019年媒体与消费者研究调查数据(N = 3,922)。最终的XGboost模型在其他机器学习模型中表现最佳,特别预测年龄在45 - 50岁和60 - 65岁之间、活跃于社交网络平台且偏好多样化节目内容的个人为最有可能的未来用户。此外,该模型还揭示了他们独特的生活方式模式,例如工作日上网时间更长,周末有线电视收视率更高,以及对5G技术有更好的理解。这项在物联网消费者研究中的开创性努力采用先进的机器学习不仅进行预测,还细致地描绘潜在人工智能音箱消费者的特征。它阐明了影响技术采用的关键因素,包括媒体消费习惯、态度、价值观和休闲活动,为制定有针对性和有效的广告及营销策略提供了有价值的见解。