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准备规划:如何超越“获得支持”以实现课程成功和一线表现。

Readiness planning: how to go beyond "buy-in" to achieve curricular success and front-line performance.

作者信息

Roussin Christopher J, Ng Grace, Fey Mary K, Lipshaw James A, Arantes Henrique P, Rudolph Jenny W

机构信息

Applied Learning for Performance and Safety (ALPS), Center for Medical Simulation, 100 First Avenue, Suite 400, Boston, MA, 02129, USA.

Harvard Medical School, Boston, USA.

出版信息

Adv Simul (Lond). 2024 Dec 23;9(1):50. doi: 10.1186/s41077-024-00317-z.

Abstract

Simulation program staff and leadership often struggle to partner with front-line healthcare workers, their managers, and health system leaders. Simulation-based learning programs are too often seen as burdensome add-ons rather than essential mechanisms supporting clinical workforce readiness. Healthcare system leaders grappling with declining morale, economic pressure, and too few qualified staff often don't see how simulation can help them, and we simulation program leaders can't seem to bridge this gap. Without clear guidance from front-line clinicians and leaders, the challenge of building and maintaining sustainably relevant simulation offerings can seem overwhelming. We argue that three blind spots have limited our ability to see the path to collaborations that support front-line workforce readiness: We wrongly assume that our rigor in designing and delivering programs will lead to front-line participant engagement and positive impact, we overestimate the existence of shared priorities, mindsets, and expertise with our would-be partners, and we contribute to building a façade of superficial education compliance that distracts from vital skill development. How do we design simulation-based training programs that are valued, supported, and sustained by key partners over time? (1) By seeing ourselves as partners first and designers second; (2) by using a boundary spanning design process that shifts the primary psychological ownership of training outcomes to our partners; and (3) by focusing this shared design process on workforce readiness for the situations that our healthcare partners care about most. Drawing on lessons from more than 800 readiness plans developed by participants in our courses and the authors' successes and mistakes in partnering with healthcare teams for front-line readiness, we introduce the concepts, commitments, and practices of "readiness planning" along with three detailed examples of readiness planning in action.

摘要

模拟项目的工作人员和领导层常常难以与一线医护人员、他们的管理人员以及卫生系统领导者建立合作关系。基于模拟的学习项目常常被视为繁重的附加内容,而不是支持临床工作人员做好准备的关键机制。面对士气低落、经济压力以及合格员工过少等问题的卫生系统领导者,往往看不到模拟如何能帮助他们,而我们这些模拟项目领导者似乎也无法弥合这一差距。没有一线临床医生和领导者的明确指导,构建和维持与实际需求高度相关的模拟课程的挑战似乎难以应对。我们认为,有三个盲点限制了我们找到支持一线工作人员做好准备的合作路径的能力:我们错误地认为,我们在设计和实施项目时的严谨性会带来一线参与者的参与度和积极影响;我们高估了与潜在合作伙伴在优先事项、思维模式和专业知识方面的共享程度;我们助长了表面上的教育合规假象,这分散了对关键技能发展的注意力。我们如何设计出能长期得到关键合作伙伴重视、支持和维持的基于模拟的培训项目呢?(1)首先将自己视为合作伙伴,其次才是设计者;(2)采用跨越边界的设计流程,将培训成果的主要心理所有权转移给我们的合作伙伴;(3)将这种共享设计流程聚焦于我们的医疗合作伙伴最关心的情况的工作人员准备情况。借鉴我们课程参与者制定的800多个准备计划的经验教训,以及作者在与医疗团队合作以实现一线准备方面的成功与失误,我们介绍了“准备计划”的概念、承诺和实践,并给出了三个准备计划实际应用的详细示例。

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