标准化报告系统对放射科患者体验的影响。
Impact of Standardized Reporting Systems on Patient Experience in Radiology.
作者信息
Toker Igor, Jansen Sven, Lorenz Daniel
机构信息
Neo Q Quality in Imaging GmbH, Berlin, Germany.
出版信息
J Patient Exp. 2025 Jan 22;12:23743735251314648. doi: 10.1177/23743735251314648. eCollection 2025.
Abstract
Patient experience is a vital measure of healthcare quality, affecting satisfaction, engagement, and outcomes. Standardized radiology reporting can improve care by enhancing communication, reducing errors, and optimizing workflows. This article examines the role of structured reporting and AI in improving patient experience, addressing challenges like workload imbalances and communication issues. Key points include adopting standardized systems, leveraging AI, and focusing on patient-centered communication. Practical tips are shared to boost reporting accuracy, patient engagement, and care quality.
摘要
患者体验是医疗质量的一项重要衡量指标，会影响满意度、参与度和治疗结果。标准化的放射学报告可通过加强沟通、减少错误和优化工作流程来改善医疗服务。本文探讨了结构化报告和人工智能在改善患者体验方面的作用，应对诸如工作量不平衡和沟通问题等挑战。要点包括采用标准化系统、利用人工智能以及注重以患者为中心的沟通。文中还分享了实用技巧，以提高报告准确性、患者参与度和医疗质量。
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