Mitchell C M, Davidson W S, Redner R, Blakely C, Emshoff J G
Am J Community Psychol. 1985 Apr;13(2):203-20. doi: 10.1007/BF00905729.
This study examined two issues related to the use of nonprofessional counselors (n = 159) within the context of a diversion program for juvenile offenders. First, the relationship of the nonprofessionals' personality traits and general attitudes to client outcome was examined. No statistically significant correlations were observed. Second, the differential impact of various training and supervision factors was examined in terms of nonprofessional satisfaction, attitudes, and locus of control. Results suggested that training intensity, training content, and supervision setting may influence nonprofessionals' attitudes towards various social groups and their satisfaction with the nonprofessional experience.
本研究在青少年犯罪者转处计划的背景下，探讨了与使用非专业顾问（n = 159）相关的两个问题。首先，研究了非专业人员的人格特质和一般态度与客户结果之间的关系。未观察到具有统计学意义的相关性。其次，从非专业人员的满意度、态度和控制点方面，考察了各种培训和监督因素的不同影响。结果表明，培训强度、培训内容和监督环境可能会影响非专业人员对不同社会群体的态度以及他们对非专业体验的满意度。
