Ortlepp Karen, Friedman Merle
Psychology Department, University of the Witwatersrand, Johannesburg, South Africa.
J Trauma Stress. 2002 Jun;15(3):213-22. doi: 10.1023/A:1015203327767.
Quantitative (N = 130) and qualitative (N = 30) data were collected to explore the experiences of nonprofessional trauma counselors in the workplace. Counselors, on average, did not experience symptoms of secondary traumatic stress (STS) requiring clinical intervention. Changes to cognitive schemata regarding counselors' world views were found to be present 6 weeks after their last trauma counseling incident. Counselors reported experiencing considerable role satisfaction. Factors related to the nature of the trauma counseling task and counselors' exposure to work and nonwork related trauma were not significantly associated with counselors' STS or role satisfaction scores. Program coordination, self-efficacy, stakeholder commitment, sense of coherence, and perceived social support were significantly related to counselors' experiences of STS and role satisfaction.
收集了定量数据（N = 130）和定性数据（N = 30），以探究非专业创伤咨询师在工作场所的经历。平均而言，咨询师未出现需要临床干预的继发性创伤应激（STS）症状。发现咨询师世界观的认知图式在其最后一次创伤咨询事件发生6周后出现了变化。咨询师报告称体验到了相当程度的角色满意度。与创伤咨询任务的性质以及咨询师接触工作相关和非工作相关创伤有关的因素，与咨询师的STS或角色满意度得分无显著关联。项目协调、自我效能感、利益相关者承诺、连贯感和感知到的社会支持与咨询师的STS经历和角色满意度显著相关。
