Clancy Patrick, Cassarino Marica
School of Applied Psychology, University College of Cork, North Mall, Cork City, Ireland.
PLoS One. 2025 Jan 28;20(1):e0313767. doi: 10.1371/journal.pone.0313767. eCollection 2025.
The associations between organisational stressors and burnout among healthcare staff working with adults with intellectual disabilities are underexplored. This study investigated rates of burnout and associated stressors among Irish healthcare workers during the COVID-19 pandemic.
A convenience sample of 329 Irish frontline staff supporting adults with intellectual disabilities completed a survey assessing personal, work-related, and client-related burnout, and organisational stressors. Quantitative correlational analysis assessed bivariate and multi-variate associations, while qualitative accounts were analysed thematically.
Compared to international data, we observed very high levels of personal and work-related burnout, with lower levels of client-related burnout. "Lack of resources" was the stressor holding the strongest association with burnout, followed by "bureaucracy" and "work-home conflict". Qualitative responses highlighted the negative impact of the pandemic on workload, service quality, and staff wellbeing.
Our findings highlight an important association between organisational stressors and burnout among frontline staff, suggesting the potential benefit of designing organisationally focused interventions to reduce stress and promote staff wellbeing.
在为成年智障人士提供服务的医护人员中，组织压力源与职业倦怠之间的关联尚未得到充分研究。本研究调查了新冠疫情期间爱尔兰医护人员的职业倦怠率及相关压力源。
选取329名支持成年智障人士的爱尔兰一线工作人员作为便利样本，他们完成了一项调查，评估个人、工作相关及与服务对象相关的职业倦怠以及组织压力源。定量相关分析评估双变量和多变量关联，而定性描述则进行主题分析。
与国际数据相比，我们观察到个人和工作相关的职业倦怠水平非常高，而与服务对象相关的职业倦怠水平较低。“资源匮乏”是与职业倦怠关联最强的压力源，其次是“官僚作风”和“工作与家庭冲突”。定性反馈突出了疫情对工作量、服务质量和员工福祉的负面影响。
我们的研究结果突出了组织压力源与一线工作人员职业倦怠之间的重要关联，表明设计以组织为重点的干预措施以减轻压力和促进员工福祉可能具有益处。
