Zhou Zhirui, Xiang Shuting, Xie Qingxin
School of International Business, Southwestern University of Finance and Economics, Chengdu, China.
College of Management, Sichuan Agricultural University, Chengdu, China.
Front Artif Intell. 2025 Jan 28;8:1451944. doi: 10.3389/frai.2025.1451944. eCollection 2025.
As AI becomes increasingly integrated into the workplace, understanding how prevailing multitasking practices interact with AI support to foster employee self-leadership is essential for enhancing organizational effectiveness. This study elucidates how the fit between multitasking and polychronicity among employees in organizations can synergistically influence their self-leadership within the context of AI empowerment. This study conducts two time-lagged survey studies using polynomial regression analysis, block variable analysis, and response surface methodology based on the "Fit Between Individuals, Tasks and Technology" (FITT) framework and the JD-R theoretical model. Study 1 examined the polychronicity-multitasking fit based on data collected from 116 employees at two time points in an AI company in China. Study 2 tested the mediating and moderating effect based on data of 188 employees from two other AI companies in China at three time points. The results show that congruence between polychronicity and multitasking predicts greater employee self-leadership compared to incongruence, and the higher the degree of congruence, the stronger the self-leadership. For incongruence, the "high-low" state promotes self-leadership better than the "low-high" state. We also reveal the mediating role of thriving at work and the moderating role of AI-empowered task processing between polychronicity-multitasking fit and self-leadership. For well-matched employees, AI serves as a facilitator of task processing, thereby enhancing employee self-leadership; whereas for mismatched ones, AI acts as an additional task burden or as a catalyst that exacerbates the existing imbalance, which impedes the motivation for self-leadership. These findings advance the understanding of self-leadership in multitasking contexts and provide valuable insights for organizations implementing AI tools. This study underscores the critical importance of aligning employees' work preferences with task demands to fully leverage the potential of AI empowerment.
随着人工智能越来越融入职场,了解当前的多任务处理方式如何与人工智能支持相互作用以促进员工自我领导能力,对于提高组织效能至关重要。本研究阐明了组织中员工的多任务处理与多元时间观之间的匹配度如何在人工智能赋能的背景下协同影响他们的自我领导能力。本研究基于“个人、任务与技术匹配度”(FITT)框架和工作需求-资源(JD-R)理论模型,采用多项式回归分析、块变量分析和响应面方法进行了两项时间滞后的调查研究。研究1基于在中国一家人工智能公司两个时间点收集的116名员工的数据,考察了多元时间观与多任务处理的匹配度。研究2基于来自中国另外两家人工智能公司的188名员工在三个时间点的数据,检验了中介和调节效应。结果表明,与不匹配相比,多元时间观与多任务处理的一致性预示着更强的员工自我领导能力,且一致性程度越高,自我领导能力越强。对于不匹配的情况,“高-低”状态比“低-高”状态更能促进自我领导能力。我们还揭示了工作活力的中介作用以及人工智能赋能任务处理在多元时间观-多任务处理匹配度与自我领导能力之间的调节作用。对于匹配良好的员工,人工智能充当任务处理的促进者,从而增强员工的自我领导能力;而对于不匹配的员工,人工智能则充当额外的任务负担或加剧现有不平衡的催化剂,这会阻碍自我领导的动机。这些发现推进了对多任务处理背景下自我领导能力的理解,并为实施人工智能工具的组织提供了有价值的见解。本研究强调了使员工的工作偏好与任务需求相匹配以充分发挥人工智能赋能潜力的至关重要性。