Ghaboush Reham Ibrahim Abu, Al-Olimat Hmoud Salem, Anabtawi Manal Fathi, Alkhatib Walid, Essa Ab Hammour Shorouq, Alqdah Talal Abdelkareem, Al Buniaian Nada A, Alajmi Abduruhman Fahad
Social Work Department, Faculty of Arts, University of Jordan. Amman, Jordan.
Social Work Program/School of Social Sciences and Humanities, Doha Institute for Graduate Studies, Doha, Qatar.
Work. 2025 Apr;80(4):1706-1718. doi: 10.1177/10519815241295937. Epub 2025 Jan 21.
BackgroundThe COVID-19 pandemic has exacerbated job pressure and risks for healthcare workers (HCWs), who have a significantly higher prevalence of COVID-19 than the general population. The study examines the work-related stressors encountered by healthcare professionals treating COVID-19 patients, focusing on potential variations based on personal and work-related variables.ObjectiveThis study investigated work-related stressors among healthcare professionals treating coronavirus disease (COVID-19) patients, aiming to identify challenges and inform targeted support. The hypothesis posited that stress levels vary based on workload, extended hours, insufficient rest, discomfort from protective gear, burnout, and job dissatisfaction. Additionally, stress effects were expected to differ by sex, age, marital status, income, and education, with younger individuals, women, and those from lower socioeconomic backgrounds experiencing higher rates of stress.MethodsThis study examined 198 Jordanian healthcare professionals treating COVID-19 patients across four government, semi-governmental, and private hospitals. The custom-designed instrument assessed demographics and work-related stressors. The measurement instrument and model showed high reliability and validity.ResultsThe findings revealed that work-related stress and fatigue were rampant among participants, influenced by workload, extended working hours, insufficient rest time, and discomfort from protective gear. Burnout and job dissatisfaction were also reported, with a significant proportion contemplating leaving their jobs. Gender disparities were noted: males struggled with shift systems, while females faced difficulties accessing personal protective equipment and feared job loss. Younger individuals experienced higher stress and fatigue levels, whereas older groups reported significant stress and fatigue compared to middle-aged groups. Additionally, the marital status, education level, and income were linked to specific stress factors.ConclusionsThe findings confirm that healthcare professionals treating COVID-19 patients experience varying work-related stress levels due to workload, long hours, insufficient rest, protective gear discomfort, burnout, and job dissatisfaction. The findings, therefore, underscore the need for targeted support and interventions to address stress and safeguard their well-being during the pandemic.
背景
新冠疫情加剧了医护人员的工作压力和风险，医护人员感染新冠病毒的患病率显著高于普通人群。本研究调查了治疗新冠患者的医护专业人员所面临的与工作相关的压力源，重点关注基于个人和工作相关变量的潜在差异。
目的
本研究调查了治疗新冠患者的医护专业人员的工作相关压力源，旨在识别挑战并提供有针对性的支持。研究假设认为，压力水平因工作量、工作时间延长、休息不足、防护装备不适、职业倦怠和工作不满而有所不同。此外，预计压力影响在性别、年龄、婚姻状况、收入和教育程度方面存在差异，年轻人、女性以及社会经济背景较低的人群压力发生率更高。
方法
本研究对约旦四家政府、半政府和私立医院中治疗新冠患者的198名医护专业人员进行了调查。定制的工具评估了人口统计学特征和工作相关压力源。测量工具和模型显示出高可靠性和有效性。
结果
研究结果显示，参与者中与工作相关的压力和疲劳普遍存在，受到工作量、工作时间延长、休息时间不足和防护装备不适的影响。职业倦怠和工作不满也有报告，相当一部分人考虑离职。注意到了性别差异：男性在轮班制度方面存在困难，而女性在获取个人防护装备方面面临困难且担心失业。年轻人经历了更高的压力和疲劳水平，而与中年组相比，老年组报告了显著的压力和疲劳。此外，婚姻状况、教育水平和收入与特定的压力因素相关。
结论
研究结果证实，治疗新冠患者的医护专业人员由于工作量、工作时间长、休息不足、防护装备不适、职业倦怠和工作不满而经历不同程度的与工作相关的压力。因此，研究结果强调了需要有针对性的支持和干预措施来应对压力，并在疫情期间保障他们的福祉。
