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工作场所的心理安全与心理社会安全氛围:一项针对研究议程的文献计量分析与系统综述

Psychological safety and psychosocial safety climate in workplace: A bibliometric analysis and systematic review towards a research agenda.

作者信息

Dong Rebecca Kechen, Li Xiaomei, Hernan 'Banjo' Roxas

机构信息

Management DG, UTS Business School, University of Technology Sydney, Sydney, NSW 2000, Australia.

Law School, Pan Zhihua University, 617000, China.

出版信息

J Safety Res. 2024 Dec;91:1-19. doi: 10.1016/j.jsr.2024.08.001. Epub 2024 Aug 20.

Abstract

INTRODUCTION

Research on workplace safety has seen significant growth in academic and industry-focused literature over the past 20 years. However, the extant literature on workplace safety tends to focus on safety outcomes of physical accidents and injuries while relegating its conceptual and theoretical development to the background. Psychological safety and psychosocial safety climate in the workplace are essential to workers' health and safety. These concepts are crucial in enabling job satisfaction, work engagement, and performance productivity. Progressing the literature on this subject is necessary to keep abreast with the changing dynamics of the post-COVID challenges, such as working from home, isolation, and stress from AI, among others. A significant gap in the extant literature burrows in the lack of conceptual clarity of workplace safety from a psychological perspective and the poor understanding of its substantive effects on organizations. Hence, re-examining workplace safety's conceptual and theoretical foundations from a psychological lens offers a more nuanced understanding of its potential to contribute to employee well-being and organizational resilience, pursuing a better work-life safe and more comfortable working environment.

METHOD

This study: (a) synthesizes the theoretical propositions and empirical findings from 990 research articles published between 2000 and 2023 to map the existing body of knowledge about psychological safety and psychosocial safety climate, including their theoretical underpinnings and mechanisms, to offer a state-of-the-art overview of the scope of workplace occupational health and safety research from a psychological perspective; (b) applied a data-based research design adhering to PRISMA; (c) compiled descriptive synthesis and textual narrative syntheses through bibliometric analysis and a systematic literature review; and (d) opens the black box of workplace safety research by presenting significant findings to inform future conceptual, theoretical, and methodological research as well as the practice of workplace safety through the lens of psychology.

RESULTS

This study's findings further offer managerial implications to workplace safety policy-making and human resource management practices to enhance employees' psychological safety and eliminate workplace psychosocial hazards.

摘要

引言

在过去20年中,关于工作场所安全的研究在学术文献和行业文献中都有显著增长。然而,现有的工作场所安全文献往往侧重于身体事故和伤害的安全结果,而将其概念和理论发展置于次要地位。工作场所的心理安全和心理社会安全氛围对员工的健康和安全至关重要。这些概念对于实现工作满意度、工作投入度和绩效生产力至关重要。推进关于这一主题的文献研究对于跟上后疫情时代挑战的变化动态至关重要,例如在家工作、隔离以及人工智能带来的压力等。现有文献中的一个重大差距在于,从心理学角度来看,工作场所安全的概念清晰度不足,以及对其对组织的实质性影响理解不佳。因此,从心理学角度重新审视工作场所安全的概念和理论基础,能更细致入微地理解其对员工福祉和组织复原力的潜在贡献,追求更安全、更舒适的工作生活和工作环境。

方法

本研究:(a)综合了2000年至2023年间发表的990篇研究文章的理论命题和实证结果,以梳理关于心理安全和心理社会安全氛围的现有知识体系,包括它们的理论基础和机制,从心理学角度提供工作场所职业健康与安全研究范围的最新概述;(b)采用遵循PRISMA的基于数据的研究设计;(c)通过文献计量分析和系统的文献综述编制描述性综合和文本叙述性综合;(d)通过呈现重要发现来打开工作场所安全研究的黑箱,以便从心理学角度为未来的概念、理论和方法研究以及工作场所安全实践提供参考。

结果

本研究的结果进一步为工作场所安全政策制定和人力资源管理实践提供了管理启示,以增强员工的心理安全并消除工作场所的心理社会危害。

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