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超越安全结果:以社会交换理论为理论框架,探讨安全氛围对工作满意度、员工敬业度和离职率的影响。

Beyond safety outcomes: An investigation of the impact of safety climate on job satisfaction, employee engagement and turnover using social exchange theory as the theoretical framework.

作者信息

Huang Yueng-Hsiang, Lee Jin, McFadden Anna C, Murphy Lauren A, Robertson Michelle M, Cheung Janelle H, Zohar Dov

机构信息

Liberty Mutual Research Institute for Safety, Hopkinton, MA, USA.

Liberty Mutual Research Institute for Safety, Hopkinton, MA, USA; Harvard School of Public Health, Boston, MA, USA.

出版信息

Appl Ergon. 2016 Jul;55:248-257. doi: 10.1016/j.apergo.2015.10.007. Epub 2015 Nov 21.

Abstract

Safety climate, a measure of the degree to which safety is perceived by employees to be a priority in their company, is often implicated as a key factor in the promotion of injury-reducing behavior and safe work environments. Using social exchange theory as a theoretical basis, this study hypothesized that safety climate would be related to employees' job satisfaction, engagement, and turnover rate, highlighting the beneficial effects of safety climate beyond typical safety outcomes. Survey data were collected from 6207 truck drivers from two U.S. trucking companies. The objective turnover rate was collected one year after the survey data collection. Results showed that employees' safety climate perceptions were linked to employees' level of job satisfaction, engagement, and objective turnover rate, thus supporting the application of social exchange theory. Job satisfaction was also a significant mediator between safety climate and the two human resource outcomes (i.e., employee engagement and turnover rate). This study is among the first to assess the impact of safety climate beyond safety outcomes among lone workers (using truck drivers as an exemplar).

摘要

安全氛围是衡量员工认为安全在其公司中被视为优先事项的程度的指标,通常被认为是促进减少伤害行为和安全工作环境的关键因素。本研究以社会交换理论为理论基础,假设安全氛围将与员工的工作满意度、敬业度和离职率相关,突出了安全氛围超出典型安全结果的有益影响。从美国两家货运公司的6207名卡车司机那里收集了调查数据。客观离职率是在调查数据收集一年后收集的。结果表明,员工对安全氛围的认知与员工的工作满意度、敬业度和客观离职率相关,从而支持了社会交换理论的应用。工作满意度也是安全氛围与两个人力资源结果(即员工敬业度和离职率)之间的重要中介变量。本研究是首批评估安全氛围对单独工作者(以卡车司机为例)安全结果之外的影响的研究之一。

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