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“你感到安全吗?”:工作特征与员工疲惫及敬业度关系中的心理社会安全氛围调查

"Are you feeling safe?": an investigation of psychosocial safety climate in the relations of job characteristics and employee exhaustion and engagement.

作者信息

Ji Tianchang, Loh May Young, DE Jonge Jan, Peeters Maria C W, Taris Toon W, Dollard Maureen F

机构信息

Department of Social, Health and Organisational Psychology, Utrecht University, The Netherlands.

Psychosocial Safety Climate Global Observatory, University of South Australia, Australia.

出版信息

Ind Health. 2025 Jan 24;63(1):3-13. doi: 10.2486/indhealth.2024-0027. Epub 2024 May 20.

Abstract

Psychosocial safety climate (PSC) is defined as the corporate climate in relation to employees' perceptions of organizational policies, procedures, and practices for the protection of employee psychosocial safety and well-being. The present study was based on the Demand-Induced Strain Compensation (DISC) Model and proposed that the interplay between identical job demands and resources would be conditioned by PSC. Particularly, high levels of PSC would enable employees to optimally perceive and utilize more job resources in dealing with corresponding job demands. A study was conducted among 406 Chinese workers from various occupational sectors. The findings of hierarchical regression analyses suggested that PSC a) mitigates the negative relation between emotional resources and exhaustion, b) enhances the positive relation between emotional resources and work engagement, and c) mitigates the negative relation between emotional demands and work engagement. We also found that PSC is a compensatory factor for low cognitive resources and demands encouraging high work engagement. Although we did not find the proposed three-way interactions, the present findings support the idea that high PSC is a fundamental contextual factor conducive to workers' health and well-being, especially in perceiving and obtaining emotional resources.

摘要

心理社会安全氛围(PSC)被定义为与员工对组织政策、程序及保护员工心理社会安全和福祉的实践的认知相关的企业氛围。本研究基于需求诱导压力补偿(DISC)模型,并提出相同的工作需求与资源之间的相互作用将受到心理社会安全氛围的制约。具体而言,高水平的心理社会安全氛围能使员工在应对相应工作需求时,以最佳方式感知并利用更多工作资源。对来自不同职业领域的406名中国员工进行了一项研究。分层回归分析结果表明,心理社会安全氛围:a)减轻了情感资源与倦怠之间的负相关关系;b)增强了情感资源与工作投入之间的正相关关系;c)减轻了情感需求与工作投入之间的负相关关系。我们还发现,心理社会安全氛围是低认知资源和需求的补偿因素,有助于促进高工作投入。尽管我们未发现所提出的三方相互作用,但目前的研究结果支持了这样一种观点,即高水平的心理社会安全氛围是有利于员工健康和福祉的基本背景因素,尤其是在感知和获取情感资源方面。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/b3e9/11779518/1c9fc2784ee3/indhealth-63-003-g001.jpg

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