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大流行时期的公共卫生倡导:对新冠疫情期间推特上全民医保辩论的分析

Public Health Advocacy in Times of Pandemic: An Analysis of the Medicare-For-All Debate on Twitter During COVID-19.

作者信息

Kumar Sushant, Meher Shreyas, Zhang Pengfei

机构信息

Jindal School of Government and Public Policy, O.P. Jindal Global University, Sonipat 131001, India.

School of Economic, Political and Policy Sciences, The University of Texas at Dallas, Richardson, TX 75080-3021, USA.

出版信息

Behav Sci (Basel). 2025 Feb 16;15(2):223. doi: 10.3390/bs15020223.

Abstract

COVID-19 has reinvigorated the policy debate for a universal healthcare system, attracting much attention on social media. In this paper, we study the online discourse of Medicare-For-All before and after COVID-19 by examining the Twitter feeds of two opposing health advocacy groups-Physicians for a National Health Program (PNHP) and Partnership for America's Healthcare Future (P4AHCF). Our empirical results show a sharp contrast between the two interest groups' communication strategies. PNHP showed a consistent narrative before and after the onset of COVID-19 on 11 March 2020, marked by personalized stories, references to diverse demographic groups, and a growing number of Medicare-For-All tweets. In contrast, P4AHCF showed more scientific terminology and data-centric tweets and had an inconsistent narrative with a sudden surge in positive sentiments and a complete silence on Medicare-For-All right after 11 March. The difference in communication strategies is consequential. PNHP has higher engagement with Twitter users and is more adaptive to a pandemic narrative than P4AHCF. We discuss how distinctive social media strategies can be explained by the groups' different audiences and resources. The findings add to our understanding of healthcare advocacy campaigns on social media and the implication of a pandemic for health policy reform.

摘要

新冠疫情重新激发了关于全民医疗保健系统的政策辩论,在社交媒体上引发了广泛关注。在本文中,我们通过研究两个对立的医疗倡导组织——国家医疗计划医生组织(PNHP)和美国医疗未来伙伴关系组织(P4AHCF)的推特动态,来探讨新冠疫情前后“全民医保”的网络话语。我们的实证结果显示,这两个利益集团的沟通策略形成了鲜明对比。PNHP在2020年3月11日新冠疫情爆发前后保持了一致的叙事风格,其特点是个性化故事、对不同人口群体的提及,以及“全民医保”推文数量的不断增加。相比之下,P4AHCF展示了更多的科学术语和以数据为中心的推文,叙事风格不一致,在3月11日之后积极情绪突然激增,而对“全民医保”则完全沉默。沟通策略的差异是有影响的。与P4AHCF相比,PNHP与推特用户的互动度更高,更能适应疫情叙事。我们讨论了如何根据这些组织不同的受众和资源来解释其独特的社交媒体策略。这些发现有助于我们理解社交媒体上的医疗倡导活动,以及疫情对卫生政策改革的影响。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/37dc/11851835/065d05bc11ce/behavsci-15-00223-g0A1.jpg

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