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急诊护士中的有毒领导行为:评估辱骂式监督及其对冲突管理和组织承诺的团队层面影响。

Toxic Leadership in Emergency Nurses: Assessing Abusive Supervision and Its Team-Level Impacts on Conflict Management and Organizational Commitment.

作者信息

Alsadaan Nourah, Alqahtani Mohammed

机构信息

College of Nursing, Jouf University, Sakaka 72388, Saudi Arabia.

Department of Nursing, College of Applied Medical Sciences, King Faisal University, Alahsa, Saudi Arabia.

出版信息

J Nurs Manag. 2024 Feb 27;2024:4271602. doi: 10.1155/2024/4271602. eCollection 2024.

Abstract

BACKGROUND

Emergency departments suffer from authoritarian and manipulative leadership styles that affect team dynamics, emotional exhaustion, and quality patient care. However, little research specifically explores these toxic leadership effects on conflict management and nurses' organizational commitment.

OBJECTIVES

This cross-sectional study aimed to assess the correlations between perceived toxic leadership, conflict resolution strategies, and commitment dimensions among emergency nurses while evaluating conflict tendencies as a mediating mechanism.

METHODS

A cross-sectional design that included multiple regression and mediation analyses was utilized. The sample consisted of 387 emergency nurses from five major Saudi hospitals surveyed using validated scales that measure perceived toxic leadership, conflict styles, and organizational commitment.

RESULTS

High prevalence rates for perceived authoritarian (77%), narcissistic (75%), and unpredictable (63%) leadership were reported. Increased toxicity was positively related to dominating and avoiding conflict styles but negatively related to integrating and compromising strategies. Toxic leadership is also associated with lower affective/normative commitment but higher continuance commitment. Conflict management partially mediated the leadership-commitment relationship, which explained 29% of the total effect. Finally, higher experience and education predicted greater perceived toxicity.

CONCLUSIONS

The significant correlations between destructive leadership, adverse conflict, and reduced commitment in emergency nurses underscore the need for context-specific leadership training. Fostering supportive environments through multifaceted interventions can counteract toxicity impacts, impart constructive communication techniques, improve nurse well-being, and ensure high-quality patient care. As conflict tendencies and nurse characteristics influence susceptibility to detrimental leadership, tailored programs addressing experience levels are vital.

摘要

背景

急诊科存在专制和操纵性的领导风格,这会影响团队动态、情绪耗竭和患者护理质量。然而,很少有研究专门探讨这些有害的领导风格对冲突管理和护士组织承诺的影响。

目的

这项横断面研究旨在评估急诊护士所感知到的有害领导、冲突解决策略和承诺维度之间的相关性,同时将冲突倾向作为一种中介机制进行评估。

方法

采用了包括多元回归和中介分析的横断面设计。样本包括来自沙特五家主要医院的387名急诊护士,使用经过验证的量表进行调查,这些量表用于测量所感知到的有害领导、冲突风格和组织承诺。

结果

报告显示,专制(77%)、自恋(75%)和不可预测(63%)的领导风格发生率较高。毒性增加与主导型和回避型冲突风格呈正相关,但与整合型和妥协型策略呈负相关。有害领导还与较低的情感/规范承诺相关,但与较高的持续承诺相关。冲突管理部分中介了领导与承诺之间的关系,这解释了总效应的29%。最后,经验和教育程度越高,所感知到的毒性越大。

结论

急诊护士中破坏性领导、不良冲突和承诺降低之间的显著相关性强调了针对具体情境的领导力培训的必要性。通过多方面干预营造支持性环境可以抵消毒性影响,传授建设性沟通技巧,改善护士的幸福感,并确保高质量的患者护理。由于冲突倾向和护士特征会影响对有害领导的易感性,针对经验水平量身定制的项目至关重要。

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