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中国乡村旅游中文化创意产品的以用户为中心的创新策略。

User-centric innovation strategies for cultural creative products in China's rural tourism.

作者信息

Qi Yuzhe, Ni Qing, Zhang Jing, Han Jiangyue, Ren Hongyan

机构信息

Industrial Design Program, Silla University, Busan, Korea.

College of Art and Design, Henan Finance University, Zhengzhou, China.

出版信息

PLoS One. 2025 Apr 23;20(4):e0319474. doi: 10.1371/journal.pone.0319474. eCollection 2025.

Abstract

Cultural creative products play an important role in the revitalization of tourism-oriented rural areas and the preservation of cultural heritage. However, existing products fail to fully meet the diverse needs of consumers and lack a systematic design framework. This study proposes a user-centered framework aimed at guiding the innovation of cultural creative products in China's rural tourism. During the exploration of user needs, grounded theory was used to identify three core user needs: emotional identification, personalization and uniqueness, and enhancement of quality of life. Using the KANO model, these needs were further categorized into basic needs, performance needs, and excitement needs, clarifying their priorities. In the stage of translating user needs into actionable design elements, the Analytic Hierarchy Process (AHP) was employed to assign weights to each need, and Quality Function Deployment (QFD) theory was used to construct the House of Quality, refining 14 user needs into 9 key design elements. The findings indicate a positive correlation between multifunctional design and ergonomic design, that usability and convenience are closely related to human-machine ergonomics, and that the integration of cultural symbols with emotional design and innovative forms significantly enhances the cultural value and user experience of the products. This study provides a systematic theoretical framework and practical guidance for the innovation of rural cultural creative products, with significant implications for future research and practice.

摘要

文化创意产品在以旅游为导向的乡村振兴和文化遗产保护中发挥着重要作用。然而,现有产品未能充分满足消费者的多样化需求,且缺乏系统的设计框架。本研究提出了一个以用户为中心的框架,旨在指导中国乡村旅游中文化创意产品的创新。在探索用户需求的过程中,运用扎根理论确定了三个核心用户需求:情感认同、个性化与独特性以及生活品质提升。利用卡诺模型,这些需求被进一步细分为基本需求、性能需求和兴奋需求,明确了它们的优先级。在将用户需求转化为可操作的设计元素阶段,采用层次分析法(AHP)为每个需求赋予权重,并运用质量功能展开(QFD)理论构建质量屋,将14项用户需求提炼为9项关键设计元素。研究结果表明,多功能设计与人体工程学设计之间存在正相关关系,可用性和便利性与人机工程学密切相关,文化符号与情感设计及创新形式的融合显著提升了产品的文化价值和用户体验。本研究为乡村文化创意产品的创新提供了系统的理论框架和实践指导,对未来的研究和实践具有重要意义。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9c45/12017506/c9df0e521b29/pone.0319474.g001.jpg

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