Liu Ying-Chen, Xu Zi-Han, Zhan Zhi-Jun, Liang Zi-Wei, Peng Xue-Rui, Yu Jing
Faculty of Psychology, Southwest University, Chongqing 400715, China.
Faculty of Psycholog, Technische Universität Dresden, Dresden 01062, Germany.
Soc Cogn Affect Neurosci. 2025 Jun 17;20(1). doi: 10.1093/scan/nsaf044.
Financial fraud through false advertising has become increasingly prevalent among both younger and older adults, yet the neuropsychological mechanisms underlying real-time, face-to-face deceptive sales are unclear. In addition, the effects of guilt appeal as a marketing strategy, across age groups, remain unexplored. We used functional near-infrared spectroscopy hyperscanning to examine purchase decisions and neural mechanisms by age group and sales approach (guilt vs. control) in a face-to-face sale mimicking real-life scenarios. Older adults had higher purchase intentions for products promoted by false advertising across sales approaches compared to younger adults. However, younger adults were more likely to be influenced by guilt appeal. The neural results aligned with the behavioral finding that younger adults' intra-brain functional connectivity and inter-brain synchronization values were greater in the guilt condition than in the control, whereas no difference between conditions was found for older adults. Using inter-subject representational similarity analyses, we identified distinct neuropsychological mechanisms between two age groups. Younger adults' frontopolar activity was associated with the advertising credibility, whereas older adults' frontopolar activity was associated with the trustworthiness of the salesperson during deceptive sales. These findings provide insights into age-specific vulnerabilities and may inform tailored consumer fraud prevention strategies targeting younger and older adults separately.
通过虚假广告进行的金融欺诈在年轻人和老年人中都越来越普遍,但实时面对面欺骗性销售背后的神经心理机制尚不清楚。此外,作为一种营销策略的内疚诉求在不同年龄组中的效果仍未得到探索。我们使用功能近红外光谱超扫描技术,在模拟现实生活场景的面对面销售中,按年龄组和销售方式(内疚诉求与对照组)来研究购买决策和神经机制。与年轻人相比,在所有销售方式中,老年人对通过虚假广告推销的产品有更高的购买意愿。然而,年轻人更容易受到内疚诉求的影响。神经学结果与行为学发现一致,即年轻人在内疚情境下的脑内功能连接和脑间同步值比对照组更大,而老年人在不同情境之间未发现差异。通过受试者间表征相似性分析,我们确定了两个年龄组之间不同的神经心理机制。在欺骗性销售中,年轻人的额极活动与广告可信度相关,而老年人的额极活动与销售人员的可信度相关。这些发现为特定年龄的脆弱性提供了见解,并可能为分别针对年轻人和老年人的定制化消费者欺诈预防策略提供参考。