Peddie Nicola, Hoegh Josephine, Rice Gemma, Shetty Shruti, Ure Aoife, Cogan Nicola
Department of Psychological Sciences and Health, University of Strathclyde, 40 Graham Hills Building, Glasgow G1 1QE, UK.
Nurs Rep. 2025 Apr 14;15(4):131. doi: 10.3390/nursrep15040131.
Psychological safety (PS) is essential for health and social care professionals (HSCPs) working in high-stress environments. While much of the existing research focuses on PS within teams, less is known about HSCPs' lived experiences across diverse health and social care settings. This scoping review aims to synthesise the qualitative literature on PS, identifying key barriers and enablers to its development in health and social care workplaces. A systematic search was conducted across MEDLINE, PsycINFO, Embase, CINAHL, Scopus, Web of Science, and the Cochrane Library, covering a 20-year period (2004-2024). Eligible studies included primary qualitative research exploring HSCPs' experiences of PS. Screening and data extraction were managed using Rayyan. An inductive thematic synthesis approach was applied to identify key patterns in the data. The review identified several enablers and barriers to PS. The main enablers included (1) feeling safe within the team and (2) personal factors, which encompassed professional skills, experience, social support, and self-care. Conversely, key barriers were identified: (1) the normalisation of traumatic incidents, (2) unsupportive team and management structures, (3) organisational constraints, and (4) a lack of knowledge and training on PS. Understanding the enablers and barriers of PS is critical for improving workplace culture, resilience, and wellbeing among HSCPs. These findings provide a foundation for future research and interventions aimed at strengthening PS at individual, team, and organisational levels across diverse health and social care settings. The results also offer valuable insights for informing policies and practice to ultimately enhance both staff wellbeing and patient care quality.
心理安全(PS)对于在高压力环境中工作的健康和社会护理专业人员(HSCPs)至关重要。虽然现有研究大多聚焦于团队内部的心理安全,但对于HSCPs在不同健康和社会护理环境中的实际经历了解较少。本范围综述旨在综合关于心理安全的定性文献,确定其在健康和社会护理工作场所发展的关键障碍和促进因素。我们在MEDLINE、PsycINFO、Embase、CINAHL、Scopus、Web of Science和Cochrane图书馆进行了系统检索,涵盖20年期间(2004 - 2024年)。符合条件的研究包括探索HSCPs心理安全体验的原发性定性研究。使用Rayyan进行筛选和数据提取。采用归纳主题综合方法来识别数据中的关键模式。该综述确定了心理安全的几个促进因素和障碍。主要促进因素包括:(1)在团队中感到安全;(2)个人因素,包括专业技能、经验、社会支持和自我护理。相反,确定了关键障碍:(1)创伤事件常态化;(2)不支持的团队和管理结构;(3)组织限制;(4)缺乏关于心理安全的知识和培训。了解心理安全的促进因素和障碍对于改善工作场所文化、恢复力和HSCPs的幸福感至关重要。这些发现为未来旨在加强不同健康和社会护理环境中个人、团队和组织层面心理安全的研究和干预提供了基础。研究结果还为制定政策和实践提供了宝贵见解,以最终提高员工幸福感和患者护理质量。