2757Department of Emergency Medicine, HCA Houston Healthcare North Cypress, Cypress, TX, USA.
16057HCA Healthcare. Baylor University Louise Herrington School of Nursing, Dallas, TX, USA.
Healthc Manage Forum. 2021 Nov;34(6):316-319. doi: 10.1177/08404704211044587.
COVID-19 has, and continues to, wreak havoc worldwide, and the healthcare system has been particularly challenged with personnel shortages, resource insecurity, mixed messages, and fear to name a few. At the outset, it was thought the pandemic would be short-lived, resulting in the enactment of disaster plans in hospitals. Such autocratic approaches are not always effective in the long-term; a servant leadership approach is more conducive to engaging teams, and this dyad structure supports effective leadership during challenging times. While there is not one right approach to leading through a pandemic, lessons learned from this pandemic are applicable when, not if, the next pandemic occurs.
COVID-19 在全球范围内造成了严重破坏,医疗保健系统尤其面临人员短缺、资源不安全、信息混乱和恐惧等挑战。起初,人们认为疫情将是短暂的,因此医院制定了灾难计划。这种专制方法在长期内并不总是有效;服务型领导方法更有利于团队的参与,这种二元结构在困难时期支持有效的领导。虽然在大流行期间没有一种正确的领导方法,但从这次大流行中吸取的经验教训在下次大流行发生时(而不是如果发生时)是适用的。