Bell Raoul, Nadarevic Lena, Mieth Laura, Buchner Axel
Department of Experimental Psychology, Faculty of Mathematics and Natural Sciences, Heinrich Heine University Düsseldorf, 40225, Düsseldorf, Germany.
Department of Psychology, School of Social Sciences, University of Mannheim, 68161, Mannheim, Germany.
Cogn Res Princ Implic. 2025 May 13;10(1):21. doi: 10.1186/s41235-025-00628-3.
In present-day digital environments, people frequently encounter content from sources of questionable trustworthiness. Advertising is an untrustworthy source because its purpose is to persuade consumers rather than to provide impartial information. One factor known to enhance the perceived truth of advertising claims is repetition: Repeated advertising claims receive higher truth ratings than novel advertising claims. The phenomenon that repetition enhances processing fluency which enhances truth judgments is known as the illusory-truth effect. Does repetition always enhance truth judgments? For instance, does repetition enhance truth judgments even in contexts with extensive advertising exposure in which enhanced processing fluency could be used to classify a statement as likely coming from an untrustworthy source? In two experiments, we examined the illusory-truth effect by presenting participants with product statements in an exposure phase and collecting truth judgments for both repeated and new statements in a test phase. In a low-advertising-exposure condition, most of the statements were labeled as scientific studies while in the high-advertising-exposure condition, most of the statements were labeled as advertising. When participants read the product statements in the exposure phase, a typical illusory-truth effect was obtained: In the test phase, repeated statements received higher truth ratings than new statements. However, when participants were instructed to adopt an accuracy focus at encoding by judging the truth of the product statements, new statements were judged to be as true as repeated statements. Both the illusory-truth effect and its absence under accuracy-focus instructions were found to be robust across different levels of advertising exposure.
在当今的数字环境中,人们经常会遇到来自可信度存疑来源的内容。广告就是一个不可信的来源,因为其目的是说服消费者,而非提供公正的信息。已知增强广告声明可信度感知的一个因素是重复:重复的广告声明比新颖的广告声明获得更高的可信度评级。重复会增强加工流畅性,进而增强可信度判断,这一现象被称为错觉真实性效应。重复是否总能增强可信度判断呢?例如,即使在广告曝光度很高的情境中,重复是否也能增强可信度判断呢?在这种情境下,增强的加工流畅性可能会被用来将一个陈述归类为可能来自不可信的来源。在两项实验中,我们通过在曝光阶段向参与者展示产品陈述,并在测试阶段收集对重复陈述和新陈述的可信度判断,来研究错觉真实性效应。在低广告曝光条件下,大多数陈述被标记为科学研究,而在高广告曝光条件下,大多数陈述被标记为广告。当参与者在曝光阶段阅读产品陈述时,我们获得了典型的错觉真实性效应:在测试阶段,重复陈述比新陈述获得更高的可信度评级。然而,当参与者在编码时被指示以准确性为重点,即判断产品陈述的真实性时,新陈述被判断为与重复陈述一样真实。在不同广告曝光水平下,错觉真实性效应及其在准确性重点指示下的缺失都被发现是稳健的。