基于用户行为的人工智能创意产品消费者购买意愿驱动因素研究
Research on driving factors of consumer purchase intention of artificial intelligence creative products based on user behavior.
作者信息
Shi Weiling, Li Li, Zhang Zhixin, Li Maoguo, Li Junjie
机构信息
College of Art & Design, Lanzhou University of Technology, Lanzhou, 730050, China.
College of Law and Humanities and Social Sciences, Wuhan University of Technology, Wuhan, 430070, China.
出版信息
Sci Rep. 2025 May 19;15(1):17400. doi: 10.1038/s41598-025-01258-x.
With the continuous advancement of artificial intelligence (AI) technology, AIGC (AI-generated content) has increasingly permeated various sectors, leading to a significant transformation in the design industry. This study aims to explore user purchase intention and the influencing factors of AI-generated cultural and creative products, thereby formulating strategies to enhance user satisfaction. Based on the stimulus-organism-response theory, the theory of planned behavior, the value adoption model, the innovation diffusion theory, and the unified theory of acceptance and use of technology 2, a comprehensive model is constructed. The model also incorporates external variables such as perceived value (PV), perceived price (PP), social influence, hedonic motivation (HM), and cultural experience (CE). Additionally, self-innovation is considered as a key moderator to explore its role in moderating the relationships between PV, PP, and user perceived behavioral control. Using 526 valid samples, this study employs structural equation modeling to conduct exploratory factor analysis and confirmatory factor analysis, and further verifies the importance of variables through artificial neural networks. The findings indicate that behavioral attitude, HM, PP, PV, and generative quality are the primary factors influencing user purchase intention. In the decision-making process, users not only consider the price and quality of the products but also place significant importance on the pleasurable experience and cultural uniqueness they offer. This study extends the theoretical application of AIGC in the field of cultural and creative consumption, enriches the user behavior research model, and provides practical insights for companies to optimize AI-generated cultural products, enhance user experience, and improve market acceptance.
随着人工智能(AI)技术的不断进步,AIGC(人工智能生成内容)已越来越多地渗透到各个领域,给设计行业带来了重大变革。本研究旨在探讨用户对人工智能生成的文化创意产品的购买意愿及其影响因素,从而制定提高用户满意度的策略。基于刺激—机体—反应理论、计划行为理论、价值采纳模型、创新扩散理论和技术接受与使用统一理论2,构建了一个综合模型。该模型还纳入了感知价值(PV)、感知价格(PP)、社会影响、享乐动机(HM)和文化体验(CE)等外部变量。此外,将自我创新视为关键调节变量,以探讨其在调节PV、PP与用户感知行为控制之间关系中的作用。本研究使用526个有效样本,采用结构方程模型进行探索性因子分析和验证性因子分析,并通过人工神经网络进一步验证变量的重要性。研究结果表明,行为态度、HM、PP、PV和生成质量是影响用户购买意愿的主要因素。在决策过程中,用户不仅考虑产品的价格和质量,还非常重视产品所提供的愉悦体验和文化独特性。本研究扩展了AIGC在文化创意消费领域的理论应用,丰富了用户行为研究模型,并为企业优化人工智能生成的文化产品、提升用户体验和提高市场接受度提供了实践见解。
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