Valliyappan Indra Gayatri, Lee Yew Kong, Ng Chirk Jenn, Lim Hooi Min
Department of Primary Care Medicine, Faculty of Medicine, Universiti Malaya, Kuala Lumpur, Malaysia.
Centre for Population Health Research and Implementation, SingHealth Regional Health System, Singapore, Singapore.
Digit Health. 2025 Jun 2;11:20552076251347850. doi: 10.1177/20552076251347850. eCollection 2025 Jan-Dec.
OBJECTIVE: While there is a rise in mobile health (mHealth) usage and evidence of improved patient care, its widespread acceptance and adoption are limited. User engagement is a major determinant in successful implementation of mHealth. However, there is limited understanding of doctors' challenges in adopting mHealth in their clinical practice. This study explored the perception and experiences of primary care doctors (PCDs) in adopting mHealth with their patients. METHODS: A qualitative study was conducted using semi-structured interviews with 20 primary care doctors (4 family medicine specialists, 15 family medicine trainees, and 1 medical officer) in Malaysia. PCDs were purposively sampled based on gender, ethnicity, age groups, professional position and years of experience. All interviews were audio-recorded and transcribed verbatim. The qualitative analysis was performed using a thematic analysis. RESULTS: Five themes emerged from this study: (1) perceived benefits of adopting mHealth with patients, (2) doctors' approaches to facilitating mHealth use and adoption, (3) identifying credible mHealth resources, (4) selecting patients to adopt mHealth, (5) privacy concerns when delivering mHealth. CONCLUSION: Despite positive perception of mHealth use in improving patient care, PCDs face significant challenges in adopting mHealth with patients. To address these barriers, targeted interventions should be developed to enhance PCDs' knowledge, skills, and confidence in integrating mHealth in their clinical practice. We need to find ways to provide support for PCDs in mHealth adoption, particularly in resource-limited settings.
目的:尽管移动健康(mHealth)的使用有所增加,且有证据表明患者护理得到改善,但其广泛接受和采用程度有限。用户参与度是移动健康成功实施的主要决定因素。然而,对于医生在临床实践中采用移动健康所面临的挑战,人们了解有限。本研究探讨了基层医疗医生(PCD)在与患者采用移动健康方面的认知和经验。 方法:采用定性研究方法,对马来西亚的20名基层医疗医生(4名家庭医学专家、15名家庭医学实习生和1名医务官员)进行半结构化访谈。根据性别、种族、年龄组、专业职位和工作经验对基层医疗医生进行目的抽样。所有访谈均进行录音并逐字转录。采用主题分析法进行定性分析。 结果:本研究得出五个主题:(1)与患者采用移动健康的感知益处;(2)医生促进移动健康使用和采用的方法;(3)识别可靠的移动健康资源;(4)选择采用移动健康的患者;(5)提供移动健康服务时的隐私问题。 结论:尽管对移动健康在改善患者护理方面有积极认知,但基层医疗医生在与患者采用移动健康方面面临重大挑战。为解决这些障碍,应制定有针对性的干预措施,以提高基层医疗医生在临床实践中整合移动健康的知识、技能和信心。我们需要找到方法,为基层医疗医生采用移动健康提供支持,特别是在资源有限的环境中。
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