Division of General Internal Medicine, School of Medicine, University of Colorado, Aurora, CO, United States.
mHealth Impact Lab, Colorado School of Public Health, University of Colorado, Aurora, CO, United States.
J Med Internet Res. 2024 Sep 27;26:e62790. doi: 10.2196/62790.
Over the past quarter-century, mobile health (mHealth) technologies have experienced significant changes in adoption rates, adaptation strategies, and instances of abandonment. Understanding the underlying factors driving these trends is essential for optimizing the design, implementation, and sustainability of interventions using these technologies. The evolution of mHealth adoption has followed a progressive trajectory, starting with cautious exploration and later accelerating due to technological advancements, increased smartphone penetration, and growing acceptance of digital health solutions by both health care providers and patients. However, alongside widespread adoption, challenges related to usability, interoperability, privacy concerns, and socioeconomic disparities have emerged, necessitating ongoing adaptation efforts. While many mHealth initiatives have successfully adapted to address these challenges, technology abandonment remains common, often due to unsustainable business models, inadequate user engagement, and insufficient evidence of effectiveness. This paper utilizes the Nonadoption, Abandonment, Scale-Up, Spread, and Sustainability (NASSS) framework to examine the interplay between the academic and industry sectors in patterns of adoption, adaptation, and abandonment, using 3 major mHealth innovations as examples: health-related SMS text messaging, mobile apps and wearables, and social media for health communication. Health SMS text messaging has demonstrated significant potential as a tool for health promotion, disease management, and patient engagement. The proliferation of mobile apps and devices has facilitated a shift from in-person and in-clinic practices to mobile- and wearable-centric solutions, encompassing everything from simple activity trackers to advanced health monitoring devices. Social media, initially characterized by basic text-based interactions in chat rooms and online forums, underwent a paradigm shift with the emergence of platforms such as MySpace and Facebook. This transition ushered in an era of mass communication through social media. The rise of microblogging and visually focused platforms such as Twitter(now X), Instagram, Snapchat, and TikTok, along with the integration of live streaming and augmented reality features, exemplifies the ongoing innovation within the social media landscape. Over the past 25 years, there have been remarkable strides in the adoption and adaptation of mHealth technologies, driven by technological innovation and a growing recognition of their potential to revolutionize health care delivery. Each mobile technology uniquely enhances public health and health care by catering to different user needs. SMS text messaging offers wide accessibility and proven effectiveness, while mobile apps and wearables provide comprehensive functionalities for more in-depth health management. Social media platforms amplify these efforts with their vast reach and community-building potential, making it essential to select the right tool for specific health interventions to maximize impact and engagement. Nevertheless, continued efforts are needed to address persistent challenges and mitigate instances of abandonment, ensuring that mHealth interventions reach their full potential in improving health outcomes and advancing equitable access to care.
在过去的四分之一个世纪中,移动医疗(mHealth)技术在采用率、适应策略和放弃率方面经历了显著变化。了解推动这些趋势的基本因素对于优化使用这些技术的干预措施的设计、实施和可持续性至关重要。mHealth 采用的发展经历了一个渐进的轨迹,从谨慎探索开始,后来由于技术进步、智能手机普及率的提高以及医疗保健提供者和患者对数字健康解决方案的接受度不断提高而加速。然而,随着广泛采用,出现了与可用性、互操作性、隐私问题和社会经济差距相关的挑战,需要不断进行适应。虽然许多 mHealth 计划已经成功适应以应对这些挑战,但技术放弃仍然很常见,这通常是由于不可持续的商业模式、用户参与度不足以及缺乏有效性的证据。本文利用非采用、放弃、规模化、传播和可持续性(NASSS)框架,以 3 项重大 mHealth 创新为例,考察了学术和行业部门在采用、适应和放弃方面的相互作用:与健康相关的短信文本消息、移动应用程序和可穿戴设备以及用于健康沟通的社交媒体。与健康相关的短信文本消息已被证明是促进健康、疾病管理和患者参与的有效工具。移动应用程序和设备的普及促进了从面对面和诊所实践到以移动和可穿戴为中心的解决方案的转变,涵盖了从简单的活动跟踪器到先进的健康监测设备等各种设备。社交媒体最初以聊天室和在线论坛中的基本文本交互为特征,随着 MySpace 和 Facebook 等平台的出现,发生了范式转变。这种转变开创了通过社交媒体进行大规模交流的时代。微博和以视觉为重点的平台(如 Twitter(现为 X)、Instagram、Snapchat 和 TikTok)的兴起,以及实时流媒体和增强现实功能的整合,体现了社交媒体领域的持续创新。在过去的 25 年中,移动医疗技术的采用和适应取得了显著进展,这得益于技术创新和对其颠覆医疗服务提供方式的潜力的日益认识。每项移动技术都通过满足不同用户的需求,独特地增强了公共卫生和医疗保健。短信文本消息提供了广泛的可访问性和经过验证的有效性,而移动应用程序和可穿戴设备则为更深入的健康管理提供了全面的功能。社交媒体平台通过其广泛的影响力和社区建设潜力扩大了这些努力,因此选择适合特定健康干预措施的正确工具对于最大限度地提高影响力和参与度至关重要。然而,需要继续努力解决持续存在的挑战并减轻放弃的情况,以确保移动医疗干预措施充分发挥潜力,改善健康结果并促进公平获得护理。